Catering Service Team Leader

Placements24; United States; Hybrid; USD 4,200 - 7,500; Part time

Benefits offered by this job

Flexible part-time hours

Job summary

Placements24 seeks a Catering Service Team Leader to oversee event service, lead a team of catering staff on-site, and handle remote administrative tasks. The role is part-time, with flexibility in scheduling to accommodate events in and around Tembisa, Gauteng.

The ideal candidate will manage setup, service flow, guest inquiries, and post-event feedback, while ensuring hygiene and safety standards and excellent guest experiences.

Qualifications

• Experience in supervisory or team leader role within catering or hospitality.
• Strong understanding of food and beverage service procedures.
• Excellent leadership and interpersonal skills with ability to motivate a team.
• Good organizational and time management abilities.
• Flexible hours including evenings, weekends, and public holidays.
• Proficiency in basic computer applications for remote tasks.
• Reliable and punctual with strong customer-service commitment.
• Nearest location to travel to event venues in and around Tembisa, Gauteng.

Responsibilities

• Lead and supervise a team of catering staff during events, ensuring efficient service delivery and high customer satisfaction.
• Assist with event setup, including table settings, buffet arrangement, and beverage stations.
• Manage food and beverage service, ensuring timely and professional presentation.
• Address guest inquiries and concerns promptly and effectively during events.
• Conduct pre-service briefings with the team, assigning roles and responsibilities.
• Monitor inventory of service items (cutlery, glassware, linens) and report needs.
• Ensure adherence to hygiene and safety standards throughout service.
• Participate in post-event debriefings and provide feedback on team performance.
• Handle administrative tasks remotely, such as responding to event inquiries, updating schedules, and communicating with the management team.

Skills

Leadership

Team supervision

Customer service

Time management

Event coordination

Job description

About the Role

Our client, a well-established provider of corporate and private event catering, is seeking a motivated and organized Catering Service Team Leader to join their dynamic team. This role focuses on ensuring the smooth and exceptional delivery of catering services during events, leading a team of service staff to provide a memorable experience for guests. While the role primarily involves on-site event coordination, there's a significant remote component for administrative tasks, team communication, and planning. The ideal candidate is a natural leader, passionate about hospitality, and possesses excellent communication and organizational skills. This is a part-time position offering flexibility, perfect for someone looking to contribute their expertise while managing their schedule. You will be a key player in upholding our client's reputation for excellence in Tembisa, Gauteng, ZA and surrounding areas.

Key Responsibilities

• Lead and supervise a team of catering staff during events, ensuring efficient service delivery and high customer satisfaction.
• Assist with event setup, including table settings, buffet arrangement, and beverage stations.
• Manage food and beverage service, ensuring timely and professional presentation.
• Address guest inquiries and concerns promptly and effectively during events.
• Conduct pre-service briefings with the team, assigning roles and responsibilities.
• Monitor inventory of service items (cutlery, glassware, linens) and report needs.
• Ensure adherence to hygiene and safety standards throughout service.
• Participate in post-event debriefings and provide feedback on team performance.
• Handle administrative tasks remotely, such as responding to event inquiries, updating schedules, and communicating with the management team.

Requirements

• Previous experience in a supervisory or team leader role within catering or hospitality is essential.
• Strong understanding of food and beverage service procedures.
• Excellent leadership and interpersonal skills, with the ability to motivate a team.
• Good organizational and time management abilities.
• Ability to work flexible hours, including evenings, weekends, and public holidays, based on event schedules.
• Proficiency in basic computer applications for remote communication and administrative tasks.
• A positive attitude and a commitment to delivering excellent customer service.
• Must be reliable and punctual.
• Proximity to or ability to travel efficiently to event locations in and around Tembisa, Gauteng, ZA .

Benefits

• Flexible part-time hours offering a good work-life balance.
• Opportunity to lead and develop a catering service team.
• Competitive hourly wage.
• Experience working at diverse and exciting events.
• Potential for growth into full-time roles.