Catering Sales Manager: Events & Corporate

The Legacy Hotel - Green Bay; Green Bay (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

The Legacy Hotel - Green Bay is seeking a Catering Sales Manager OEM within the Sales and Catering department. You will drive catering revenue by identifying prospects, closing sales, and coordinating tailored proposals that fit client budgets and event needs.

You will serve as the primary contact from inquiry to post-event follow-up, collaborating with banquet and culinary teams to ensure flawless execution and repeat business.

Qualifications

• Bachelor’s degree in hospitality management, business, or a related field is preferred.
• 2+ years of catering sales, event planning, or hotel sales experience.
• Strong knowledge of hotel operations, catering trends, and event logistics.
• Excellent communication, negotiation, and organizational skills.
• Proficiency in hotel CRM and sales software (Delphi, Opera, Salesforce).
• Availability to work flexible hours, including evenings and weekends, based on event schedules.

Responsibilities

• Proactively identify, solicit, and close catering sales opportunities to achieve revenue targets.
• Build and maintain relationships with corporate clients, wedding planners, and event organizers.
• Develop and present catering proposals tailored to client needs and budget.
• Collaborate with the sales and marketing team to create promotional campaigns for catering services.
• Serve as the main point of contact for clients from initial inquiry to post-event follow-up.
• Work with the hotel’s banquet and culinary teams to ensure seamless execution of events.
• Conduct site visits, client tastings, and event walkthroughs to finalize details.
• Create and manage Banquet Event Orders (BEOs) to communicate client requirements to operations teams.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Maintain ongoing relationships with clients to encourage repeat business.
• Gather and analyze client feedback to continuously improve service standards.
• Prepare and manage contracts, proposals, and event budgets.
• Maintain accurate records in Delphi and Opera.
• Monitor event profitability and ensure adherence to hotel policies and procedures.
• Partner with the Food & Beverage, banquet, and event planning teams to ensure all aspects of the event are executed according to plan.
• Coordinate with the hotel’s sales team to cross-sell services, including guest rooms and other amenities.
• Represent the hotel at trade shows, networking events, and community outreach initiatives.
• Assist in creating marketing materials and digital campaigns to promote catering services.

Skills

Sales & marketing

Event coordination

Client relationships

Interpersonal skills

Budget management

Team leadership

Education

Bachelor’s degree

Tools

Delphi

Opera

Salesforce

Job description

The Legacy Hotel - Green Bay is seeking a Catering Sales Manager OEM within the Sales and Catering department. You will drive catering revenue by identifying prospects, closing sales, and coordinating tailored proposals that fit client budgets and event needs.

You will serve as the primary contact from inquiry to post-event follow-up, collaborating with banquet and culinary teams to ensure flawless execution and repeat business.