Catering Sales Leader — Hospitality Growth

Loews Hotels & Co; Chicago (IL); On-site; USD 63,000 - 79,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

Retirement benefits

Paid Sick Days

Vacation

Holidays & Paid Bereavement

Training & Development opportunities

Career growth

Tuition Reimbursement

Pet Insurance & Pet Bereavement

Team Member Hotel Rates, other perks

Discounted Parking

Complimentary meals in Team Member Caf

Complimentary fitness center access

Volunteer opportunities

Job summary

Loews Chicago Hotel is seeking an experienced Senior Catering Sales Manager to lead catering sales, service large events, and drive revenue growth. You’ll promptly reply to leads, prospect new business, conduct site visits, and coordinate all booked catering events.

As a key member of the Meetings and Events team, you’ll develop compelling wedding packages and menus with the F&B team, research the competitive landscape, and partner with Brand and PR to optimize online presence.

Qualifications

• Minimum four years’ catering sales management experience in a full-service hotel environment.
• Certified Meeting Planner, Certified Professional in Catering and Events, or similar Designation preferred.
• General knowledge of all hotel departments.
• Proven success in Sales.
• Delphi experience preferred.
• Diagram Writing Software experience, such as Social Tables, preferred.
• Proficient in Microsoft Office Suite.
• Able to work a flexible schedule including weekends and holidays.

Responsibilities

• Promptly reply to incoming leads.
• Actively prospect new catering business seeking to make connections and generate revenue.
• Conduct site visits to support in converting business.
• Plan, coordinate and service all booked catering events.
• Develop and implement Catering Sales strategy to retain and grow catering business.
• Work with Director of Meetings and Events to host, or participate, in local events to attract new business.
• Collaborate with Director of Meetings and Events and F&B Team to establish best in class wedding packages, catering specialty menus, etc.
• Research the competitive catering environment to define potential sources of catering business.
• Partner with Brand and PR Team to maintain and optimize 3rd party website presence.
• Block space effectively in Delphi to maximize potential revenues, following policies.
• Distribute all necessary documents, including BEOs and resumes, to hotel departments.
• Accurately forecast group’s anticipated revenue spend.
• Schedule and coordinate pre-convention and post-convention meetings; discuss group plans for future events.
• Solicit client feedback on Meeting Planner Survey.
• Partner with Financial Service Center to ensure all credit and billing aspects are fulfilled.
• Attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.
• Work on special projects as assigned by Director of Meetings and Events.
• All other duties as assigned.

Skills

Sales expertise

Relationship building

Forward thinking

Time management

Communication

Collaborative teamwork

Education

Certified Meeting Planner

Certified Professional in Catering and Events

Tools

Delphi

Social Tables

Microsoft Office

Job description

Loews Chicago Hotel is seeking an experienced Senior Catering Sales Manager to lead catering sales, service large events, and drive revenue growth. You’ll promptly reply to leads, prospect new business, conduct site visits, and coordinate all booked catering events.

As a key member of the Meetings and Events team, you’ll develop compelling wedding packages and menus with the F&B team, research the competitive landscape, and partner with Brand and PR to optimize online presence.