Catering Operations Lead: Client Experience & Team Growth

Sodexo; Towson (MD); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care and Welll

401(k) Plan with Matching Contrib.

Paid Time Off and Company Holidays

Career Growth Opportunities and Tu. Re

Job summary

Sodexo is seeking a Catering Manager 3 to lead the catering department at Sheppard Pratt in Towson, MD. You will oversee daily operations, drive financial performance, maintain food safety and quality, and build a high-performing team committed to exceptional dining experiences.

You will plan and execute catering operations, balancing creativity with practical insights to deliver memorable client experiences while driving growth and efficiency.

Qualifications

• Extensive catering knowledge with the ability to analyze data and make informed decisions.
• Strong client service orientation, adept at building lasting relationships and delivering exceptional experiences.
• Proven leadership skills, including motivating teams, delegating effectively, and managing performance.
• Experience coordinating and directing complex catering operations across teams and regions.

Responsibilities

• Lead planning and execution of catering operations to deliver exceptional service and drive business success.
• Motivate, coach, mentor, and develop frontline staff to maximize performance.
• Recruit, train, and lead a team of supervisors and frontline employees to achieve operational excellence.
• Collaborate with clients and operational leaders to align goals and deliver tailored solutions.
• Develop menus and manage costing to balance creativity, quality, and profitability.

Skills

Catering knowledge

Data-driven decisions

Client service orientation

Leadership

Operational excellence

Education

Associate’s Degree or equivalent experience

Job description

Sodexo is seeking a Catering Manager 3 to lead the catering department at Sheppard Pratt in Towson, MD. You will oversee daily operations, drive financial performance, maintain food safety and quality, and build a high-performing team committed to exceptional dining experiences.

You will plan and execute catering operations, balancing creativity with practical insights to deliver memorable client experiences while driving growth and efficiency.