Catering Operations Manager

Sodexo Group; Bethlehem, Northern (Northampton County, KY); Hybrid; USD 62,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo Group in the United States is seeking a seasoned catering operations leader to plan and execute services, ensuring memorable client experiences while supporting growth and efficiency.

You will lead diverse teams, develop strategies with clients, and oversee menus, costing, and operational excellence across events. This role emphasizes collaboration across regions, strong performance management, and a passion for delivering high-quality, scalable catering solutions.

Qualifications

• Extensive catering knowledge with ability to analyze data and make informed decisions.
• Strong client service orientation and relationship-building.
• Proven leadership skills including motivating teams and managing performance.
• Experience coordinating complex catering operations across regions.
• Ability to collaborate across functions to ensure consistent service delivery.

Responsibilities

• Lead planning and execution of catering operations to deliver exceptional service and drive business success.
• Motivate, coach, mentor, and develop frontline staff to maximize performance and growth.
• Recruit, train, and lead a team of supervisors and frontline employees to achieve operational excellence.
• Collaborate closely with clients and operational leaders to align goals and deliver tailored solutions.
• Develop menus and manage costing to balance creativity, quality, and profitability.

Skills

Catering leadership

Team coaching

Client service orientation

Data-driven decisions

Menu costing

Education

Associate’s Degree or equivalent experience

Job description

Sodexo Group in the United States is seeking a seasoned catering operations leader to plan and execute services, ensuring memorable client experiences while supporting growth and efficiency.

You will lead diverse teams, develop strategies with clients, and oversee menus, costing, and operational excellence across events. This role emphasizes collaboration across regions, strong performance management, and a passion for delivering high-quality, scalable catering solutions.