Catering Operations Lead

Aramark; Cleveland (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Aramark is seeking a Catering Services Worker Lead at Cleveland State University to supervise catering operations across central and satellite locations, ensuring brand standards are met. You will coordinate staff, rental equipment, setup, service, and breakdown for events of varying sizes.

The role involves event booking, menu costing, pricing, hiring support, and cross-department collaboration. You will train hourly staff and support adherence to OpX initiatives while maintaining sanitation

Qualifications

• Minimum of two years operational experience in a hotel/banquet setting.
• Prior experience with booking of events preferred.

Responsibilities

• Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including duties such as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
• Booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.
• Facilitate external customer relations; represents Aramark and the client at any and all meetings and events.
• Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
• Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
• Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.

Skills

Operational experience

Event booking experience

Job description

Aramark is seeking a Catering Services Worker Lead at Cleveland State University to supervise catering operations across central and satellite locations, ensuring brand standards are met. You will coordinate staff, rental equipment, setup, service, and breakdown for events of varying sizes.

The role involves event booking, menu costing, pricing, hiring support, and cross-department collaboration. You will train hourly staff and support adherence to OpX initiatives while maintaining sanitation