Cat-Loving Front Desk Specialist for Vet Clinic

Vetcor; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Uniform allowance

Continuing education allowance

Referral bonus program

Employee pet discounts

Job summary

Purrfect Care Feline Medical Center in Columbus, OH is hiring a Veterinary Receptionist to be the welcoming face of the clinic and keep daily operations running smoothly for a feline-focused team.

You will greet clients, manage appointments, handle payments, and coordinate with the veterinary team to ensure excellent client service and patient care. A passion for cats and strong communication are essential.

Qualifications

• Customer service or front desk experience preferred.
• Passion for cats and patient, friendly and professional demeanor.
• Strong communication and listening skills in person and over the phone.
• Empathy and patience with clients and coworkers; team player.
• Ability to multitask in a busy clinic environment.
• Basic computer skills; experience with veterinary software is a plus.

Responsibilities

• Greet clients and their cats warmly, check them in/out.
• Answer phones, return messages, respond to client questions clearly.
• Schedule appointments and manage the daily calendar.
• Process payments, estimates, and invoices accurately.
• Maintain and update medical records and client information.
• Coordinate prescription and food requests with the medical team.
• Communicate with veterinarians and technicians about patient flow.
• Support clients compassionately during emotional moments.

Skills

Customer service

Reception

Front desk

Communication

Empathy

Teamwork

Multitasking

Basic computer skills

Vet software

Tools

Veterinary practice management software

Job description

Purrfect Care Feline Medical Center in Columbus, OH is hiring a Veterinary Receptionist to be the welcoming face of the clinic and keep daily operations running smoothly for a feline-focused team.

You will greet clients, manage appointments, handle payments, and coordinate with the veterinary team to ensure excellent client service and patient care. A passion for cats and strong communication are essential.