Cat-Centric Veterinary Front Desk Specialist

Cat Care of Rochester Hills; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching & Roth

Tuition support

Pet discounts

Sick time / PTO

Six paid holidays

Uniform allowance

Continuing education allowance

Job summary

Cat Care of Rochester Hills, a three-doctor, cat-only practice in Rochester Hills, MI, is hiring a Veterinary Receptionist. If you thrive in a fast-paced veterinary environment, love cats, and value clear communication, this could be your next home.

The role involves front desk duties, appointment scheduling, client relations, payments, and collaboration with the veterinary team, with benefits and professional development opportunities offered.

Qualifications

• Previous experience as a Veterinary Receptionist.
• Strong customer service and client communication skills.
• Experience coordinating appointments and managing clinic flow.
• Proficiency with Avimark practice management software.
• Comfort in a fast-paced clinical environment.

Responsibilities

• Schedule appointments and manage a multi-doctor calendar.
• Check patients in/out and maintain client/patient records.
• Process payments, invoices, and returns.
• Handle prescription and refill requests per hospital protocols.
• Support effective team communication and smooth hospital operations.
• Use low-stress or Fear Free techniques when handling patients.

Skills

Veterinary Receptionist experience

Customer service

Clinic flow coordination

Avimark software

Low-stress handling

Tools

Avimark

Job description

Cat Care of Rochester Hills, a three-doctor, cat-only practice in Rochester Hills, MI, is hiring a Veterinary Receptionist. If you thrive in a fast-paced veterinary environment, love cats, and value clear communication, this could be your next home.

The role involves front desk duties, appointment scheduling, client relations, payments, and collaboration with the veterinary team, with benefits and professional development opportunities offered.