Veterinary Receptionist - Columbus, OH

Purrfect Care Feline Medical Center; Columbus (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health, dental, and vision insurance (

Paid parental leave

Employee pet discounts

Six paid holidays

Employee discount program

Job summary

Purrfect Care Feline Medical Center is a cats-only practice focused on progressive, feline-specific medicine. As our Veterinary Receptionist, you’ll be the friendly voice and welcoming face of our clinic, keeping the day running smoothly and supporting our clinical team.

You’ll greet clients, schedule appointments, process payments, and maintain medical records with empathy for both clients and their feline patients. This full-time role emphasizes work-life balance and a caring team culture.

Qualifications

• Customer service, reception, or front desk experience; veterinary experience is a plus but not required.
• A genuine passion for cats that shows up every day.
• Strong communication and listening skills, on the phone and in person.
• Empathy and patience with clients, coworkers, and yourself.
• A positive, team-first attitude and a willingness to ask for and offer help.
• Strong organization and the ability to multitask in a busy environment.
• Basic computer skills; experience with veterinary practice management software is a plus.

Responsibilities

• Greet clients and their cats warmly and check them in and out efficiently.
• Answer phones, return messages, and respond to client questions with care and clarity.
• Schedule appointments and manage the daily calendar to keep the clinic on track.
• Process payments, estimates, and invoices accurately.
• Maintain and update medical records and client information.
• Handle prescription and food requests and coordinate them with the medical team.
• Communicate clearly with veterinarians and technicians about patient flow and client needs.
• Support clients with compassion during emotional moments, including difficult diagnoses and end-of-life care.
• Keep the front desk and reception area clean, organized, and calm for anxious feline patients.

Skills

Customer service

Reception experience

Communication

Empathy

Multitasking

Teamwork

Tools

Practice management software

Job description

Who we are

Purrfect Care Feline Medical Center is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Monday, Tuesday, & Friday, 9 am - 6pm; Thursday, 11 am - 7 pm; one half-day Saturday shift a month

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love cats, love people, and want a front desk role at a practice that’s all about felines, with a schedule that leaves room for a life outside work?

Purrfect Care Feline Medical Center is a cats-only practice built around progressive, feline-specific medicine. Our clients come to us because they want care designed just for their cats, and that experience starts the moment they call or walk through our door.

As our Veterinary Receptionist, you’ll be the friendly voice and welcoming face of our clinic. You’ll keep the day running smoothly, support our clinical team, and make every client feel heard (especially when they tell you why their kitty is the best one that has ever lived).

Why Our Veterinary Receptionists Love It Here

• A cats-only practice focused on progressive, feline-specific medicine
• A positive clinic culture where team members ask for help, offer help, and have each other’s backs
• A schedule designed to support a healthy work-life balance
• A team that believes that with the right cattitude, anything is pawsible
• Room to grow, with professional development opportunities and a continuing education allowance

What Our Veterinary Receptionists Do

• Greet clients and their cats warmly and check them in and out efficiently
• Answer phones, return messages, and respond to client questions with care and clarity
• Schedule appointments and manage the daily calendar to keep the clinic on track
• Process payments, estimates, and invoices accurately
• Maintain and update medical records and client information
• Handle prescription and food requests and coordinate them with the medical team
• Communicate clearly with veterinarians and technicians about patient flow and client needs
• Support clients with compassion during emotional moments, including difficult diagnoses and end-of-life care
• Keep the front desk and reception area clean, organized, and calm for anxious feline patients

What You’ll Bring

• Customer service, reception, or front desk experience; veterinary experience is a plus but not required
• A genuine passion for pets, especially cats, that shows up every day
• Strong communication and listening skills, on the phone and in person
• Empathy and patience with clients, coworkers, and yourself
• A positive, team-first attitude and a willingness to ask for and offer help
• Strong organization and the ability to multitask in a busy environment
• Basic computer skills; experience with veterinary practice management software is a plus
• A commitment to respect and teamwork, knowing that remarkable results come from working together

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values of Purrfect Care Feline Medical Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.