Cat-Centric Veterinary Receptionist — Growth & Benefits

Catcareonline; Rochester Hills, Northern (MI, KY); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

Flexible Spending Account

529 Savings Plan

Tuition Support Program

Health insurance (medical, dental, and

Job summary

Cat Care of Rochester Hills is a cat-focused veterinary practice seeking an experienced Veterinary Receptionist to join our front desk team in Rochester Hills, MI. You’ll manage appointments, client communication, and payments while delivering compassionate service to cat owners.

We offer a competitive benefits package, including medical/dental/vision insurance, retirement plans, paid time off, CE allowance, and pet care perks to support your growth and work-life balance.

Qualifications

• Experience as a Veterinary Receptionist.
• Excellent customer service and communication skills.
• Ability to manage schedules in a fast-paced clinic.
• Familiarity with veterinary software such as Avimark.
• Comfort with handling cats and frontline care.

Responsibilities

• Schedule appointments and manage a multi-doctor calendar.
• Check patients in and out with accurate client/patient records.
• Process payments and handle invoices/returns.
• Handle prescription and refill requests per hospital protocol.
• Communicate effectively with the medical team and clients.
• Support the front desk to maintain a smooth clinic flow.

Skills

Veterinary receptionist experience

Customer service

Appointment coordination

Clear communication

Low-stress handling

Tools

Avimark

Job description

Cat Care of Rochester Hills is a cat-focused veterinary practice seeking an experienced Veterinary Receptionist to join our front desk team in Rochester Hills, MI. You’ll manage appointments, client communication, and payments while delivering compassionate service to cat owners.

We offer a competitive benefits package, including medical/dental/vision insurance, retirement plans, paid time off, CE allowance, and pet care perks to support your growth and work-life balance.