Claims Casualty Adjuster: Resolve Property Liability Claims

Auto Club Of Southern Calif; Long Beach (CA); On-site; USD 46,000 - 61,000; Full time

Benefits offered by this job

Health coverage (medical, dental, VIS)

401(k) with company match and pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Long Beach, CA seeks a Claims Casualty Adjuster to handle low-to-moderate complexity property, liability, and casualty claims. You will conduct investigations, assess damages, and negotiate settlements under defined authority.

Required are 4–6 years of claims handling experience, knowledge of claims software, and strong communication skills. Familiarity with regulatory requirements and customer service best practices is a plus.

Qualifications

• Bachelor's or equivalent combination of education and experience preferred.
• 4–6 years prior claims handling experience required.
• 4–6 years property or casualty claims administration experience preferred.
• Advanced oral and written communication skills required.
• Strong knowledge of MS Office and claims software.

Responsibilities

• Communicate with insureds and claimants; explain benefits, coverages, fault and claims process.
• Conduct phone/field investigations to determine liability and damages; obtain statements.
• Evaluate and determine claim values from data.
• Negotiate within settlement authority to resolve first/third-party claims.
• Update databases and document claim files (CACS, HUON, HOC, GUIDEWIRE).
• Verify and interpret coverage; coordinate with internal/external departments.
• Independently resolve claim exposures within authority.
• Respond quickly to customer needs and problems.

Skills

Claims handling

Communication skills

Organization & planning

Insurance knowledge

Education

Bachelor's/Assc. claims education preferred

Associate in Claims - IIA preferred

Tools

CACS

HUON

HOC

GUIDEWIRE

Job description

Auto Club Enterprises in Long Beach, CA seeks a Claims Casualty Adjuster to handle low-to-moderate complexity property, liability, and casualty claims. You will conduct investigations, assess damages, and negotiate settlements under defined authority.

Required are 4–6 years of claims handling experience, knowledge of claims software, and strong communication skills. Familiarity with regulatory requirements and customer service best practices is a plus.