Casino Surveillance Specialist – Safeguard Gaming & Guests

Bally's Interactive; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily employee parking: $7

Job summary

Bally’s Chicago Operating Co., LLC is seeking a role that supports a fun, entertaining guest experience in a busy casino environment in Chicago. You will help foster Bally’s Born to Entertain philosophy and actively engage guests to promote outstanding service.

The position involves monitoring gaming activity, assisting with security and surveillance duties, and ensuring compliance with IGB self-exclusion procedures. This role supports asset protection and the integrity of casino operations.

Responsibilities

• Foster Bally’s Born to Entertain environment by creating a fun-filled, entertaining atmosphere.
• Promote Bally’s guest-centric culture and actively build long-lasting guest relationships.
• Monitor Table Games and Electronic Gaming Device activity, Armored Car pick-up, and all areas where chips and vouchers are issued and redeemed, Count Room procedures, and non-gaming areas.
• Perform all duties related to the Illinois Gaming Board (IGB) statewide self-exclusion program per Bally’s Chicago Operating Co., LLC Internal Controls.
• Report irregularities, unusual or suspicious activity to Surveillance leadership and the Illinois Gaming Board Docksite Supervisor/Agent.
• Monitor and safeguard company assets.
• Protect the overall integrity of gaming at the casino.
• Perform other duties as assigned.

Job description

Bally’s Chicago Operating Co., LLC is seeking a role that supports a fun, entertaining guest experience in a busy casino environment in Chicago. You will help foster Bally’s Born to Entertain philosophy and actively engage guests to promote outstanding service.

The position involves monitoring gaming activity, assisting with security and surveillance duties, and ensuring compliance with IGB self-exclusion procedures. This role supports asset protection and the integrity of casino operations.