Casino Surveillance Specialist – Protecting Guests & Gaming Integrity

Bally's Corporation; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Daily parking

Job summary

Bally's Corporation in Chicago, IL is seeking a full-time Surveillance - Security team member. The role includes monitoring gaming and non-gaming areas, reporting irregularities, and safeguarding assets to maintain a safe guest experience.

Requirements: 21+, high school graduate, ability to obtain an Illinois gaming license, strong math, organization and communication skills. Flexible shifts including nights, weekends, and holidays are required.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Must be a high school graduate or equivalent.
• Must have above-average math skills.
• Must have strong organizational and decision-making abilities.
• Must have excellent customer and employee relations skills.
• Must have excellent written and verbal communication skills.
• Must be able to work flexible shifts, including weeknights, weekends, and holiday.

Responsibilities

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relationships.
• Monitor Table Games and Electronic Gaming Device activity, Armored Car pick-up and all areas where Chips and Vouchers are issued and redeemed, Count Room Procedures, as well as all other non-gaming areas throughout the property, including but not limited to the entrance and exits.
• Perform all duties and responsibilities related to the Illinois Gaming Board (IGB) Statewide Voluntary Self-Exclusion Program in accordance with Section A of the Bally’s Chicago Operating Co., LLC System of Internal Controls.
• Report irregularities, unusual, and suspicious activities to the Surveillance Supervisor or Surveillance Shift Manager, Director of Surveillance, and the Illinois Gaming Board Docksite Supervisor/Agent.
• Monitor and safeguard company assets.
• Protect the overall integrity of gaming at the casino.
• Perform other duties as assigned.

Skills

Ethical conduct

Decision making

Critical thinking

Interpersonal skills

Team player

Detail oriented

Dedicated

Education

High School or better

Job description

Bally's Corporation in Chicago, IL is seeking a full-time Surveillance - Security team member. The role includes monitoring gaming and non-gaming areas, reporting irregularities, and safeguarding assets to maintain a safe guest experience.

Requirements: 21+, high school graduate, ability to obtain an Illinois gaming license, strong math, organization and communication skills. Flexible shifts including nights, weekends, and holidays are required.