Surveillance Officer

Bally's Interactive; Chicago (IL); In loco; USD 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily employee parking: $7

Descrizione del lavoro

Bally’s Chicago Operating Co., LLC is seeking a role that supports a fun, entertaining guest experience in a busy casino environment in Chicago. You will help foster Bally’s Born to Entertain philosophy and actively engage guests to promote outstanding service.

The position involves monitoring gaming activity, assisting with security and surveillance duties, and ensuring compliance with IGB self-exclusion procedures. This role supports asset protection and the integrity of casino operations.

Mansioni

• Foster Bally’s Born to Entertain environment by creating a fun-filled, entertaining atmosphere.
• Promote Bally’s guest-centric culture and actively build long-lasting guest relationships.
• Monitor Table Games and Electronic Gaming Device activity, Armored Car pick-up, and all areas where chips and vouchers are issued and redeemed, Count Room procedures, and non-gaming areas.
• Perform all duties related to the Illinois Gaming Board (IGB) statewide self-exclusion program per Bally’s Chicago Operating Co., LLC Internal Controls.
• Report irregularities, unusual or suspicious activity to Surveillance leadership and the Illinois Gaming Board Docksite Supervisor/Agent.
• Monitor and safeguard company assets.
• Protect the overall integrity of gaming at the casino.
• Perform other duties as assigned.

Descrizione del lavoro

Responsibilities

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relationships.
• Monitor Table Games and Electronic Gaming Device activity, Armored Car pick-up and all areas where Chips and Vouchers are issued and redeemed, Count Room Procedures, as well as all other non-gaming areas throughout the property, including but not limited to the entrance and exits.
• Perform all duties and responsibilities related to the Illinois Gaming Board (IGB) Statewide Voluntary Self-Exclusion Program in accordance with Section A of the Bally’s Chicago Operating Co., LLC System of Internal Controls.
• Report irregularities, unusual, and suspicious activities to the Surveillance Supervisor or Surveillance Shift Manager, Director of Surveillance, and the Illinois Gaming Board Docksite Supervisor/Agent.
• Monitor and safeguard company assets.
• Protect the overall integrity of gaming at the casino.
• Perform other duties as assigned.

Compensation

• Target Salary Range: $23

Additional Benefits

• $7 Daily Employee Parking

Physical Demands Work Environment

• Frequently required to stand, walk, and remain seated for extended periods.
• Frequently required to distinguish and identify colors accurately.
• Occasionally required to work at heights exceeding 10 feet.
• Frequently required to lift, carry, push, or pull items weighing up to 25 pounds.
• Frequently required to reach above shoulder level.
• Occasionally required to work in confined or restricted spaces for extended periods.
• May be exposed to bright lights, elevated noise levels, and fast-paced or high-pressure situations while performing job duties.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.