Casino Operations Shift Lead

Bally's Vicksburg Casino; Vicksburg (MS); On-site; USD 51,000 - 69,000; Full time

Job summary

Bally's Vicksburg Casino is seeking a dedicated security operations professional to safeguard guests, assets, and integrity across all departments. You will assist on‑duty supervisors, verify slot jackpots of $5,000+ and manage credit extensions in line with policy, while supporting the surveillance team.

The role requires 3–5 years in gaming operations or a B.A., with strong judgment and customer-service focus.

Qualifications

• B.A. or 3–5 years varied experience in the operational aspects of the gaming industry.

Responsibilities

• Provide superior service to guests and internal departments.
• Protect company assets and integrity at all times.
• Assist on‑duty supervisors and managers as required.
• Verify and approve slot jackpots of $5,000+.
• Approve credit extensions according to policy.
• Plan schedules for slots and table games.
• Advise security and surveillance on problem players.
• Resolve guest complaints when directed.

Skills

Gaming operations knowledge

Education

B.A. or 3–5 years experience in gaming operations

Job description

Bally's Vicksburg Casino is seeking a dedicated security operations professional to safeguard guests, assets, and integrity across all departments. You will assist on‑duty supervisors, verify slot jackpots of $5,000+ and manage credit extensions in line with policy, while supporting the surveillance team.

The role requires 3–5 years in gaming operations or a B.A., with strong judgment and customer-service focus.