Casino IT Data & Systems Administrator

Cocopah Casino & Resort/Event Center; Somerton (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

The Cocopah Casino & Resort/Event Center is seeking a Data Administrator in the MIS/IT Department to provide cross-department technical troubleshooting, maintain data integrity, and support casino systems.

You will resolve hardware, software, user access, printer, reporting, and gaming system issues and assist with day-to-day information systems operations, while ensuring compliance with internal controls and reporting discrepancies to management.

Qualifications

• Requires a high school diploma or GED; an Associate's degree in IT or related field preferred.
• CompTIA Tech+ certification required or to be obtained within six months of employment.
• Experience with SYNKROS, gaming systems, POS, and reporting systems is essential.

Responsibilities

• Extract data and prepare patron or operational lists.
• Compile and import data into the SYNKROS system.
• Create SYNKROS incentives and prepare them for approval.
• Activate and issue offers, promotions, and system entries.
• Audit promotions for accuracy in SYNKROS and related systems.
• Troubleshoot SYNKROS, gaming and POS systems and reporting systems.
• Provide cross-department technical support for hardware, software, printers, and user access.
• Coordinate with vendors for system support and issue resolution.

Skills

Written communication

English fluency

Ability to work in smoking environment

Education

Associate's degree in IT or related field

High school diploma or GED

CompTIA Tech+ certification

Tools

SYNKROS

POS systems

Reporting systems

Gaming systems

Hardware troubleshooting

Job description

The Cocopah Casino & Resort/Event Center is seeking a Data Administrator in the MIS/IT Department to provide cross-department technical troubleshooting, maintain data integrity, and support casino systems.

You will resolve hardware, software, user access, printer, reporting, and gaming system issues and assist with day-to-day information systems operations, while ensuring compliance with internal controls and reporting discrepancies to management.