Casino F&B Director: Multi-Outlet Operations & Growth

Bally's Corporation; Black Hawk (CO); On-site; USD 99,000 - 121,000; Full time

Job summary

Bally's Corporation in Black Hawk, Colorado, is seeking a seasoned Food & Beverage Director to oversee daily operations across outlets, ensure top performance, and drive guest satisfaction in a high-volume resort environment. You will manage budgets, lead managers, partner with culinary, marketing, and property leadership, and uphold safety, compliance, and service standards while mentoring teams.

This role requires a strategic leader with proven P&L accountability and a strong record of

Qualifications

• Five or more years of progressive food and beverage leadership experience, including management of multiple outlets and managers; casino, resort, or high-volume hospitality experience preferred.
• Demonstrated experience with budgets, P&L accountability, labor planning, food and beverage cost controls, and guest service standards.
• Working knowledge of food safety, sanitation, and responsible alcohol service requirements; ability to obtain and maintain applicable certifications and any required gaming or occupational credentials.
• Strong written and verbal communication skills and ability to work effectively with diverse teams and departments.

Responsibilities

• Direct the daily operations of all assigned food and beverage outlets, including restaurants, bars, kitchens, and event or promotional service; maintain consistent standards while addressing the needs of each outlet.
• Establish and monitor service, cleanliness, presentation, recipe, portion, and product-quality standards; conduct regular outlet visits and guest interactions.
• Lead annual operating plans, budgets, forecasts, and outlet-level profit-and-loss reviews; monitor revenue, labor, food and beverage costs, purchasing, waste, and other key performance measures.
• Develop staffing plans and schedules based on business volume, casino activity, events, and budget; maintain appropriate coverage across shifts and outlets.
• Oversee menu and beverage program development, pricing, promotions, and product mix in partnership with culinary leadership, Marketing, Finance, and property leadership.
• Direct inventory controls, ordering, receiving, storage, vendor relationships, and periodic counts; investigate variances and protect company assets.
• Recruit, train, coach, evaluate, and develop managers and team members; establish clear expectations, succession plans, and accountability for performance and conduct.
• Partner with Human Resources on employee relations, investigations, attendance, discipline, and applicable collective bargaining obligations; apply company policies consistently.
• Ensure compliance with applicable food safety, sanitation, responsible alcohol service, occupational safety, gaming-related controls, and licensing requirements; promptly address deficiencies.
• Coordinate with Casino Operations, Marketing, Security, Surveillance, Facilities, Finance, and other departments to support guest service, VIP needs, events, and uninterrupted operations.
• Oversee equipment readiness, preventive maintenance requests, workplace safety, and emergency response procedures in all food and beverage areas.
• Prepare operating reports and communicate outlet performance, guest feedback, staffing concerns, corrective actions, and improvement plans to property leadership.

Skills

Multi-outlet ops

Financial mgmt

Leadership

Guest service

Cost controls

Regulatory compliance

POS & scheduling

Communication

Education

Bachelor's degree or equivalent experience

Tools

POS systems

Microsoft Office

Job description

Bally's Corporation in Black Hawk, Colorado, is seeking a seasoned Food & Beverage Director to oversee daily operations across outlets, ensure top performance, and drive guest satisfaction in a high-volume resort environment. You will manage budgets, lead managers, partner with culinary, marketing, and property leadership, and uphold safety, compliance, and service standards while mentoring teams.

This role requires a strategic leader with proven P&L accountability and a strong record of