Casino Dining Supervisor — Lead & Develop Team

Jackpot-Junction-Casino-Hotel; Morton (MN); On-site; USD 42,000 - 52,000; Full time

Job summary

Dacotah Dining at Jackpot Junction Casino Hotel in Minnesota seeks an experienced supervisor to lead daily dining room operations, ensure consistent quality, and coach a diverse team to deliver exceptional guest service.

You will schedule stations, hire, train, and discipline staff as needed, manage payroll, cash handling, and inventory, address guest and team concerns promptly, and uphold department policies while maintaining a positive morale and professional standard across shifts.

Qualifications

• Prior food and beverage experience required.
• Prior supervisory experience required.
• ServSafe certification preferred.

Responsibilities

• Directly supervise and coordinate activities of Dacotah Dining staff to ensure quality products and service.
• Supervise daily department operations and assume managerial duties in managers' absence.
• Schedule and assign stations to department staff; hire, train, review and discipline staff as required.
• Maintain payroll, personnel, cash handling and sales records; assist with inventory control.
• Address guest and team member concerns promptly and professionally; uphold policies.
• Maintain knowledge of service procedures, Micros operations and seating chart; promote morale.

Skills

Supervisory experience

Customer service

POS systems

Staff scheduling

Leadership

Communication

Tools

Micros POS

Job description

Dacotah Dining at Jackpot Junction Casino Hotel in Minnesota seeks an experienced supervisor to lead daily dining room operations, ensure consistent quality, and coach a diverse team to deliver exceptional guest service.

You will schedule stations, hire, train, and discipline staff as needed, manage payroll, cash handling, and inventory, address guest and team concerns promptly, and uphold department policies while maintaining a positive morale and professional standard across shifts.