Dacotah Dining Waitstaff

Paycom - ATS; Flasher (ND); On-site; USD 28,000 - 36,000; Full time

Job summary

Jackpot Junction Casino Hotel is seeking a friendly and energetic server to provide attentive dining room service in a fast-paced environment. You will be responsible for seating guests, taking orders, and delivering food and beverages with a focus on hospitality and accuracy.

Responsibilities include using Micros for payments, maintaining cleanliness, suggesting menu items, and ensuring guests have a positive experience from seating to departure.

Qualifications

• Prior service experience preferred.
• Excellent interpersonal and communication skills.
• Strong point-of-sales computer skills.
• Knowledge of suggestive sales techniques.
• Knowledge of menu and bar selections.
• Able to work well under stress and maintain a warm, energetic demeanor.
• Maintain a neat, professional appearance and flexible schedule.

Responsibilities

• Recognize guests within one minute of seating and attend to tables during peak hours.
• Handle all tables satisfactorily at all times, including peak periods.
• Utilize proper tray service and maintain safety standards.
• Collect payments using the Micros system.
• Engage in light food preparation as needed and perform daily side work.
• Maintain cleanliness and sanitation of dining and service areas.
• Thank guests upon departure and invite them to return.
• Perform other duties and responsibilities as assigned.

Skills

Interpersonal skills

Communication

POS skills

Suggestive sales

Menu knowledge

Bar knowledge

Stay composed

Professional appearance

Flexible schedule

Tools

Micros POS

Job description

ESSENTIAL JOB FUNCTIONSAssume responsibility for assigned section throughout shift.Recognize and acknowledge guests as soon as possiblewithin one minute of being seated, unless waiting on another table or picking up food.Handle all tables in a satisfactory manner at all times, including during peak hours and other high-demand time periods.Utilize proper tray service (i.e. trays balanced on change hand, carried above shoulder and placed on tray jack).Maintain current knowledge of service procedures, menus, Micros operations and seating chart.Utilize suggestive sales techniques as appropriate.Collect payment from guests by utilizing Micros system.Engage in light food preparation as needed.Perform daily side work as required.Maintain cleanliness and sanitation of dining and service areas.Thank guests upon their departure, and invite them to return.Perform other duties and responsibilities as assigned.EXPERIENCE & QUALIFICATIONSPrior service experience preferred.SKILLS, KNOWLEDGE & ATTRIBUTESExcellent interpersonal skills.Excellent communication skills.Strong point-of-sales computer skills.Knowledge of suggestive sales techniques.Knowledge of menu and bar selections.Able to work well and maintain composure under stressful conditions.Able to maintain a warm, friendly, outgoing and energetic demeanor.Able to maintain a neat, professional appearance.Able to maintain a flexible schedule.UNIVERSAL REQUIREMENTSSensitivity to various cultures, including Native American cultures.Regular attendance and punctuality.Able and willing to work any changes in scheduled hours as required.Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.PHYSICAL DEMANDSMobility throughout the facility.High level of physical endurance.Able to walk extensively.Able to bend and stoop.Able to lift and carry up to 30 pounds.While the physical demands described here are typical of those required to be successful in this position, reasonable accommodations will be considered to enable individuals with disabilities to perform applicable job duties.