Casino Assistant Manager — Lead Guest Experience & Ops

Town Pump Company; Boulder (MT); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401K

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

Paid Time Off

Education Reimbursement

Job summary

Town Pump Inc. is seeking a motivated Casino Assistant Manager to join our Montana operations. The role focuses on customer service during shifts, handling phone calls, and making accounting decisions in line with casino policies.

You will also assist in planning, training staff, and managing office procedures, invoicing, and inventory control. The successful candidate will balance cash, supervise payroll and inventories, oversee reporting, and ensure compliance with liquor regulations.

Responsibilities

• handle customer service during shift hours, handle and screen phone calls, make accounting decisions consistent with Casino Operations standards, policies, and procedures, and assist in planning, leadership, organizing, and follow-ups in Office procedures, Vendor invoicing, computer data entries, and shortage controls
• set the proper example for co-workers regarding professionalism, attitude, and teamwork in customer service and casino operations
• perform the duties of a manager such as payroll, inventories, scheduling, issuing, counseling reports, retrains, machine repairs, member bets, stats reporting, etc.
• effectively prioritize and organize follow-up on office tasks to be accomplished, maintain the security of all casino assets, cash funds, and inventories, and the auditing of shift reports
• accurately and effectively complete all casino paperwork, casino daily reports, casino daily purchases, and mark-up/mark-down inventory adjustments. Complete auditing and casino payroll records
• complete vendor controls and invoice handling, prepare and complete liquor orders, check in deliveries, stock liquor store, and maintain to company standards
• must have knowledge of how to do a liquor audit and prep the liquor store for audit, effectively maintain accurate pricing on all liquor products for company promotions and according to state regulations
• effectively balance to 6-week analysis reports, maintain computer entry, recording of sales and purchases in the casino’s running book, balance casino records to office reports, and prepare bank deposits subject to the Manager’s inspection & approval
• must be able to work nights, weekends, and holidays and in the absence of a manager, must have a way to be able to be contacted
• maintain a valid Driver’s License with an acceptable driving record, complete the Alcohol sales/service certification approved by the State of Montana provided by the company, and complete other duties as assigned by managers.

Job description

Town Pump Inc. is seeking a motivated Casino Assistant Manager to join our Montana operations. The role focuses on customer service during shifts, handling phone calls, and making accounting decisions in line with casino policies.

You will also assist in planning, training staff, and managing office procedures, invoicing, and inventory control. The successful candidate will balance cash, supervise payroll and inventories, oversee reporting, and ensure compliance with liquor regulations.