Casino Assistant Manager - Guest Experience Leader

Town Pump Company; Dillon (MT); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Education reimbursement

Job summary

Town Pump Company is hiring a Casino Assistant Manager in Dillon, MT to lead shift operations, ensure exceptional guest service, and supervise staff across multiple duties in a fast-paced casino environment.

You will manage payroll, inventories, scheduling, and reports, while upholding regulatory compliance and security of assets. The role requires flexibility for nights, weekends, and holidays, with liquor certification and strong teamwork expected.

Qualifications

• Experience in hospitality or casino operations preferred.
• Strong customer service and communication skills.
• Ability to supervise shifts and manage inventories and payroll tasks.

Responsibilities

• handle customer service during shift hours, screening phone calls and making accounting decisions per casino operations standards.
• set a professional example for coworkers and train, coach, and discipline staff as needed.
• perform duties of a manager including payroll, inventories, scheduling, reports, and audits.
• balance accounts, prepare bank deposits, and maintain security of casino assets and cash funds.
• complete casino paperwork, daily reports, purchases, and inventory adjustments; ensure liquor orders and liquor audits.
• ability to work nights, weekends, and holidays and stay reachable; maintain valid Montana liquor certification.

Skills

Customer service

Leadership

Scheduling

Inventory control

Cash handling

Job description

Town Pump Company is hiring a Casino Assistant Manager in Dillon, MT to lead shift operations, ensure exceptional guest service, and supervise staff across multiple duties in a fast-paced casino environment.

You will manage payroll, inventories, scheduling, and reports, while upholding regulatory compliance and security of assets. The role requires flexibility for nights, weekends, and holidays, with liquor certification and strong teamwork expected.