Cashier Unit Supervisor, Principal Administrative Associate

City of New York; New York (NY); On-site; USD 62,000 - 80,000; Full time

Job summary

City of New York, Office of Administrative Trials and Hearings (OATH), seeks a Principal Administrative Associate in the Clerk’s Office to supervise the Cashier Unit under the Penalty Processing Unit Manager. Responsibilities include cashiering, case processing, documentation review, and monthly reporting.

The role demands supervisory experience, strong organizational skills, and the ability to handle high volumes of payments while ensuring accuracy and timely completion of tasks.

Qualifications

• Bachelors degree and two years of clerical/administrative experience, with at least one year in supervision.
• Associate degree/60 credits and three years of clerical/administrative experience including one year in supervisory capacity.
• Four-year high school diploma with four years of clerical/administrative experience including one year in supervision.
• Equivalent combination of education/experience with required supervisory experience.

Responsibilities

• Answer customer questions regarding account status and payment forms.
• Process checks, money orders, and credit/debit card payments at Cashier Windows.
• Enter updated summonses and fees into the automated system.
• Handle large amounts of money and reconcile payments at end of shift.
• Assist in processing cases and perform related clerical duties.
• Record and reconcile daily lockbox receipts and maintain tracking logs.
• Review documentation for completeness and accuracy; ensure timely processing.
• Prepare monthly reports and ensure proper filing of documentation.
• Respond to public inquiries via phone, email, and in person.

Education

Bachelor's degree

Associate degree or 60 semester credits

High school diploma

Education/experience equivalent

Job description

City of New York, Office of Administrative Trials and Hearings (OATH), seeks a Principal Administrative Associate in the Clerk’s Office to supervise the Cashier Unit under the Penalty Processing Unit Manager. Responsibilities include cashiering, case processing, documentation review, and monthly reporting.

The role demands supervisory experience, strong organizational skills, and the ability to handle high volumes of payments while ensuring accuracy and timely completion of tasks.