Hearings Division Case Support Associate

City of New York; New York (NY); Sur place; USD 45 000 - 55 000; Plein temps

Résumé du poste

The City of New York’s Office of Administrative Trials and Hearings (OATH) seeks a Community Assistant to assist with processing of cases and motions in the Hearings Division. The role involves evaluating correspondence and data entry across spreadsheets and case management systems, and responding to inquiries by phone and email.

Ideal candidates understand simple instructions, are fluent in English, and demonstrate strong organizational and communication skills.

Qualifications

• Ability to understand and carry out simple instructions.
• Must be understood in English.

Responsabilités

• Assist with processing of cases and motions for the Hearings Division.
• Evaluate correspondence submitted by respondents and representatives regarding defaults and hearings.
• Enter and retrieve data using spreadsheets, electronic databases and case management systems.
• Review electronic case information for accuracy and update as needed.
• Respond to public and intra-agency inquiries via telephone and email.
• Assist with special projects as needed.

Connaissances

Independent work

Office experience

Data handling

Organizational skills

Communication skills

Volunteer experience

Outils

Microsoft Word

PowerPoint

Access

Outlook

Excel

Description du poste

The City of New York’s Office of Administrative Trials and Hearings (OATH) seeks a Community Assistant to assist with processing of cases and motions in the Hearings Division. The role involves evaluating correspondence and data entry across spreadsheets and case management systems, and responding to inquiries by phone and email.

Ideal candidates understand simple instructions, are fluent in English, and demonstrate strong organizational and communication skills.