Cashier - Thrive

LV01 City of Lewisville; United States; On-site; USD 20,000 - 24,000; Part time

Job summary

City of Lewisville in the United States is seeking a Guest Services Cashier to provide outstanding service to Thrive guests and process memberships, class registrations, and reservations. You will answer inquiries about the facility and city programs. The role emphasizes accurate cash handling and strong communication.

Prior cashier experience is preferred; bilingual skills are a plus. A background check and CPR/First Aid within 30 days of hire may be required; the schedule includes nights,

Qualifications

• High School Diploma or GED required.
• Six months of cashier experience required.
• CPR/AED and First Aid certificates within 30 days of hire.
• Criminal background and pre-employment drug test required.
• Bilingual skills preferred.

Responsibilities

• Receives and processes payments from Thrive guests for services including memberships, class registrations, and reservations.
• Balances cash drawer and prepares associated reports for Finance and deposits.
• Assists Thrive guests by providing information about the facility, Parks and Recreation, and the City.

Skills

Cash handling

Customer service

Communication

Education

High School Diploma or GED

Tools

Cash register

Personal computer

Multi-line telephones

Microsoft Office

Google Workspace

Job description

United States of America (Non-Exempt)

POSITION SUMMARY

Responsible for providing outstanding customer service to Thrive guests. Responsibilities include assisting guests in-person and by phone with facility memberships, class registration, facility reservations, and following standard operating procedures.

ESSENTIAL FUNCTIONS

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Receives and processes payments from Thrive guests for services including receiving payments directly by mail, by phone, and in person; makes change to reservations, classes and memberships; and issues receipts to Thrive guests.
• Balances cash drawer and prepares associated reports for Finance and deposits.
• Assists Thrive guests by providing information about the facility, Parks and Recreation and the City.

POSITION QUALIFICATIONS

Education: High School Diploma or GED required.

Experience: Six (6) months of cashier experience required. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.

Licenses and Certifications: Within 30 days of hire, must be able to receive and maintain the following certifications: CPR/AED Certificate and Current First Aid Certificate.

Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test.

Other Requirements: Must have acceptable credit history and show consistent financial responsibility. May be subject to a basic math skills test.

Attend work as assigned working a flexible schedule, working days, nights, weekends and holidays as required.

Bilingual skills preferred.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Knowledge of: Basic cash-handling skills, including making change and processing payments; basic customer service and communication skills; and familiarity with using a cash register or willingness to learn.

Skilled in: Performing basic math calculations; handling cash and processing other payment transactions; communicating clearly and concisely with team members and facility guests, both orally and in writing, in a courteous manner; operating equipment such as cash registers, personal computers, multi-line telephones, and software and technology including Microsoft Office, Google products, email, and the internet; following instructions, safety practices, and standard operating procedures when performing assigned tasks; performing work accurately and thoroughly; accepting responsibility and being accountable for actions; being punctual and attending work regularly; and working effectively with people regardless of race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran status, genetics, or job type.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Must be able to sit or stand for extended period, as required. Must possess the ability to bend, reach, stoop, and move around the facility as needed to assist guests. Must possess the ability to communicate clearly with guests and coworkers in person and by telephone; ability to work in a busy recreation center with varying noise and activity levels, humidity, and temperatures; ability to respond appropriately to routine emergencies and follow established facility procedures.

This position requires the ability to frequently use hands and fingers to operate a cash register, computer, telephone, and other office equipment; ability to count and handle cash, coins, receipts, and other documents; ability to occasionally lift, carry, push, or pull supplies or equipment weighing up to approximately 20 pounds.

Work is performed in a busy recreation center with frequent interaction with the public, staff, participants, and visitors; work may involve frequent interruptions, varying noise levels, and periods of high customer volume; employees may interact with members of the public who may be upset, frustrated, or dissatisfied and must remain professional, courteous, and calm; and the ability to work cooperatively with coworkers and respond appropriately to routine customer service concerns.

The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.

MORE THAN A JOB — BUILD YOUR CAREER WITH LEWISVILLE

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WORK HOURS

Our facility is open to the public seven days a week, with operating hours ranging from early mornings to evenings. While our general hours are:

• Monday–Thursday: 5:00 AM – 9:00 PM
• Friday: 5:00 AM – 8:00 PM
• Saturday: 8:00 AM – 7:00 PM
• Sunday: 9:00 AM – 5:00 PM

Team members typically work standard 8-hour shifts, which may vary depending on the needs of the facility. Flexibility is key, and schedules are created with fairness and advance notice in mind.

HOURLY SALARY RANGE

Hourly Salary Range: $14.65 - $17.17

Here’s how our hourly ranges work: We value the experience and loyalty of our returning part-time/seasonal employees and recognize their contributions by offering higher pay for each consecutive year they return to the same position. For example, starting pay for new hires is $14.65 per hour. For employees returning for a second year, the hourly rate increases to $15.15, with further incremental increases for additional years up to six. This system rewards dedication and allows returning employees to continue growing with us while benefiting from their prior experience in the role with the City of Lewisville.

• Starting Salary: $14.65
• 2nd year: $15.15
• 3rd year: $15.66
• 4th year: $16.16
• 5th year: $16.67
• 6th year: $17.17

Current employees in the same position also have the potential to progress through the same pay scale as they successfully complete additional years of service in the position.

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WHY WORK FOR THE CITY OF LEWISVILLE?

At Lewisville, employees have the opportunity to be part of a strategic, forward-thinking organization that uses collaboration, data, and long-term vision to help shape the future of our community. Whether you are beginning your career, bringing in years of experience, or looking for an opportunity to make a difference, Lewisville offers the chance to serve the community while growing alongside it.

QUICK FACTS

The Lewisville Way – A workplace culture built on relationships, collaboration, and innovation.

• 900+ Employees – Serving the community across a full range of municipal services.
• Municipal Services – Providing police and fire protection, parks and recreation, economic development and tourism, environmental control, public works, water treatment, animal services, community relations, planning and zoning, and library services.
• A Vibrant Community – From lake life and trails to festivals, performing and visual arts, and the 2,800-acre LLELA nature preserve, Lewisville offers plenty of opportunities to enjoy the community and the outdoors.

SOAR WITH TEAM LEWISVILLE

Have questions about working for the City of Lewisville? Our recruitment team is here to help. Contact us at [e-mail].

EQUAL OPPORTUNITY EMPLOYER

The City of Lewisville is committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and transgender status), national origin, age (40 or older), disability, genetic information, or any other status protected by applicable law.

REASONABLE ACCOMMODATION

Applicants requiring reasonable accommodations during the application or selection process should contact Human Resources at [e-mail] or [phone].