Cashier & Customer Solutions Pro — Store Team Member

Michaels; Hamilton (OH); On-site; USD 15,000 - 18,000; Full time

Job summary

Michaels in Hamilton, OH is seeking a Team Member to assist customers, stock merchandise, and run efficient checkouts. You’ll unload trucks, restore displays, and keep shelves complete while promoting the Rewards program and private label card enrollments.

The role involves helping customers with buy online pickup and ship from store, supporting store recovery, and following SOPs. Standing for long periods and lifting heavy items are required; shifts include nights, weekends, and early hours.

Qualifications

• Must be at least sixteen years old.
• Ability to stand for long periods and lift heavy boxes.
• Retail environment experience preferred.

Responsibilities

• Deliver friendly customer service, help customers shop our store and find what they’re looking for.
• Complete truck unloading and merchandise duties; maintain store recovery and in-stock condition.
• Provide fast and friendly checkout experience with cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store.
• Participate in SISO and AD set duties; support shrink and safety programs.
• Adhere to SOPs and company policies; interact respectfully and project a positive image.

Skills

Retail experience

Job description

Michaels in Hamilton, OH is seeking a Team Member to assist customers, stock merchandise, and run efficient checkouts. You’ll unload trucks, restore displays, and keep shelves complete while promoting the Rewards program and private label card enrollments.

The role involves helping customers with buy online pickup and ship from store, supporting store recovery, and following SOPs. Standing for long periods and lifting heavy items are required; shifts include nights, weekends, and early hours.