Seasonal Early Morning Stocker & Customer Service

Michaels Stores; Cincinnati (OH); On-site; USD 16,000 - 19,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical, dental, and vision coverage

Tuition assistance

Commuter benefits

Job summary

Michaels Stores in Cincinnati is seeking team members to provide friendly customer service, help shoppers locate products, and ensure fast, accurate checkout experiences. The role involves unloading trucks, stocking, and maintaining in-stock conditions while promoting rewards and loyalty programs.

The position requires adaptability to busy retail environments, weekend/evening shifts, and cross-training in framing products.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast checkout experience with cash handling to standards.
• Enroll customers in Rewards and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking and planogram (POGs).
• Maintain store in-stock status and perform merchandise recovery.
• Support shrink and safety programs and adhere to SOPs.

Skills

Customer service

Cash handling

BOPIS/SFS

Merchandising

Team player

Sales assistance

Job description

Michaels Stores in Cincinnati is seeking team members to provide friendly customer service, help shoppers locate products, and ensure fast, accurate checkout experiences. The role involves unloading trucks, stocking, and maintaining in-stock conditions while promoting rewards and loyalty programs.

The position requires adaptability to busy retail environments, weekend/evening shifts, and cross-training in framing products.