Cash Operations Specialist - Bank & ATM Support

Regions Bank; Birmingham (AL); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Health Savings Account

Life Insurance

Job summary

Regions Bank is seeking a Bank Operations Cash Support Specialist to monitor overall branch and ATM cash levels and provide guidance to branches and vendors on shipment amounts. The role requires a high school diploma or GED, strong customer service and communication skills, and the ability to work in a fast-paced environment.

Responsibilities include analyzing variances, coaching on forecasted cash levels, and ensuring compliance with risk management and cybersecurity practices.

Qualifications

• High School Diploma or GED required.
• Ability to interpret and ensure compliance with applicable rules and guidance.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Detail oriented and quality focused.

Responsibilities

• Provides guidance to branches or vendor on shipment amounts.
• Contacts the branches or vendor when large cash balance variances are detected.
• Provides coaching to branches on reaching and maintaining forecasted cash levels.
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices.
• Regular work schedule is Monday-Friday 7:00 AM to 4:00 PM.

Skills

Customer service

Communication skills

Attention to detail

Fast-paced environment

Regulatory compliance

Education

High school diploma or GED

Job description

Regions Bank is seeking a Bank Operations Cash Support Specialist to monitor overall branch and ATM cash levels and provide guidance to branches and vendors on shipment amounts. The role requires a high school diploma or GED, strong customer service and communication skills, and the ability to work in a fast-paced environment.

Responsibilities include analyzing variances, coaching on forecasted cash levels, and ensuring compliance with risk management and cybersecurity practices.