Vault Cash Specialist — Fast-Paced Bank Ops & Compliance

Regions Bank; Birmingham (AL); On-site; USD 36,000 - 44,000; Full time

Job summary

Regions Bank is seeking a Vault Specialist in Birmingham to manage vault cash levels and handle processing of coins and currency. This full-time role includes customer service, compliance with risk management policies, and collaboration with other units.

The position requires high school or GED, banking experience, and physical ability to lift up to 50 pounds. Standard hours are Monday–Friday with overtime opportunities under FLSA guidelines.

Qualifications

• High School Diploma or GED.
• Two (2) years of banking or branch experience.
• For positions within physical vaults, ability to lift 50 pounds.

Responsibilities

• Monitor and maintain established levels of vault cash.
• Place orders for cash from the Federal Reserve Bank as needed.
• Verify sums of coin and currency received from units, customers, and branch associates.
• Contact appropriate sender in case of error.
• Prepare and ship excess coin and currency to the Federal Reserve Bank or other units as needed.
• Perform vault support services tasks.
• Answer inquiries via phone, email, and ticketing system.
• Assist with escalated problems as needed.
• Provide guidance to less experienced associates as needed.
• Ensure compliance with risk management programs and regulations; support process improvements.

Skills

Customer service

Strong math

Verbal/written communication

Organizational skills

Self-motivated

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Regions Bank is seeking a Vault Specialist in Birmingham to manage vault cash levels and handle processing of coins and currency. This full-time role includes customer service, compliance with risk management policies, and collaboration with other units.

The position requires high school or GED, banking experience, and physical ability to lift up to 50 pounds. Standard hours are Monday–Friday with overtime opportunities under FLSA guidelines.