Bank Operations Cash Support Specialist

Regions Financial; Hoover (AL); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Bank Operations Cash Support Specialist in Hoover, AL to monitor branch and ATM cash levels and support daily cash operations. You will coordinate with branches and vendors to manage shipment amounts, coach on forecasted cash levels, and ensure risk and cybersecurity practices are followed.

The role requires a high school diploma, strong customer service and communication skills, and the ability to work in a fast-paced environment with attention to detail.

Qualifications

• High School Diploma or GED.

Responsibilities

• Provides guidance to the branches or vendor on shipment amounts.
• Contacts the branches or vendor when large cash balance variances are detected.
• Provides coaching to the branches on reaching and maintaining forecasted cash levels.
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices.

Skills

Regulatory compliance interpretation

Fast-paced environment

Detail oriented

Customer service

Written and verbal communication

Education

High School Diploma or GED

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Bank Operations Cash Support Specialist monitors overall branch and ATM cash levels.

Primary Responsibilities

• Provides guidance to the branches or vendor on shipment amounts
• Contacts the branches or vendor when large cash balance variances are detected
• Provides coaching to the branches on reaching and maintaining forecasted cash levels
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED

Preferences

• Banking or branch experience

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Ability to work in a fast-paced environment
• Detail oriented
• Excellent customer service skills
• Excellent written and verbal communication skills

Strongly Preferred:

• Customer service experience
• Branch experience

Regular work schedule is Monday-Friday 7:00 AM to 4:00 PM.

Location: Hoover, AL

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$36,500.00 USD

Median:

$41,790.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates.

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans