Bank Operations Cash Support Specialist

Regions Bank; Birmingham (AL); Sur place; USD 37 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Health Savings Account

Life Insurance

Résumé du poste

Regions Bank is seeking a Bank Operations Cash Support Specialist to monitor overall branch and ATM cash levels and provide guidance to branches and vendors on shipment amounts. The role requires a high school diploma or GED, strong customer service and communication skills, and the ability to work in a fast-paced environment.

Responsibilities include analyzing variances, coaching on forecasted cash levels, and ensuring compliance with risk management and cybersecurity practices.

Qualifications

• High School Diploma or GED required.
• Ability to interpret and ensure compliance with applicable rules and guidance.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Detail oriented and quality focused.

Responsabilités

• Provides guidance to branches or vendor on shipment amounts.
• Contacts the branches or vendor when large cash balance variances are detected.
• Provides coaching to branches on reaching and maintaining forecasted cash levels.
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices.
• Regular work schedule is Monday-Friday 7:00 AM to 4:00 PM.

Connaissances

Customer service

Communication skills

Attention to detail

Fast-paced environment

Regulatory compliance

Formation

High school diploma or GED

Description du poste

• Customer service experience

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description

At Regions, the Bank Operations Cash Support Specialist monitors overall branch and ATM cash levels.

Primary Responsibilities

• Provides guidance to the branches or vendor on shipment amounts
• Contacts the branches or vendor when large cash balance variances are detected
• Provides coaching to the branches on reaching and maintaining forecasted cash levels
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED

Preferences

• Banking or branch experience

Skills And Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Ability to work in a fast-paced environment
• Detail oriented
• Excellent customer service skills
• Excellent written and verbal communication skills

Strongly Preferred

• Customer service experience
• Branch experience

Regular work schedule is Monday-Friday 7:00 AM to 4:00 PM.

Location: Hoover, AL

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum

Job Range Target: $36,500.00 USD

Median

$41,790.00 USD

Incentive Pay Plans

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Operations Center

Location: Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.