Cash & Guest Services Specialist

Churchill Downs Incorporated; Hampton (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Cash/Player Services Representative in Hampton, VA. You will perform cash transactions, process jackpots, and assist guests while ensuring accuracy and security within a gaming environment.

The role requires working long hours, including nights, weekends, and holidays. Pay starts at $15 per hour with opportunities for growth, and a Virginia Racing Commission license must be obtained.

Qualifications

• High school diploma required.
• Cash handling and guest service experience preferred.
• Must obtain and maintain Virginia Racing Commission License.

Responsibilities

• Perform verifications on cash, coin, and check transactions.
• Process jackpots, cash advances, and gaming tickets for cash.
• Safeguard company assets and adhere to applicable policies and regulations.
• Balance funds and prepare reconciliation reports on shift.
• Maintain knowledge of events, promotions, and loyalty programs.
• Enter data for Players Club memberships and update player accounts.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Cash handling

Regulatory knowledge

Microsoft Office Suite

Education

High school diploma

Tools

Microsoft Office Suite

Cash management systems

Job description

Churchill Downs Incorporated is seeking a Cash/Player Services Representative in Hampton, VA. You will perform cash transactions, process jackpots, and assist guests while ensuring accuracy and security within a gaming environment.

The role requires working long hours, including nights, weekends, and holidays. Pay starts at $15 per hour with opportunities for growth, and a Virginia Racing Commission license must be obtained.