Player Services & Cash Specialist

Presque Isle Downs, Inc.; Hampton (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

Presque Isle Downs, Inc. is seeking a Cash/Player Services Representative in Hampton, VA. The role handles money transactions, cashiering duties, and guest service in a gaming environment.

Responsibilities include balancing funds, processing transactions, and ensuring compliance with regulations. Candidates should have a high school diploma and prior cash handling or guest service experience, with Virginia Racing Commission licensing required.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Knowledge of cash handling procedures, financial controls, and regulatory requirements.
• Proficient with Microsoft Office Suite and cash management systems.

Responsibilities

• Perform verifications on money, coins, and checks.
• Process jackpots, cashes checks, cash advances, and redeem tickets.
• Safeguard assets and adhere to internal controls and state regulations.
• Maintain accountability for funds on shift and balance cash.

Skills

Verbal communication

Written communication

Customer service

Cash handling

Attention to detail

Regulatory knowledge

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Cash management systems

Job description

Presque Isle Downs, Inc. is seeking a Cash/Player Services Representative in Hampton, VA. The role handles money transactions, cashiering duties, and guest service in a gaming environment.

Responsibilities include balancing funds, processing transactions, and ensuring compliance with regulations. Candidates should have a high school diploma and prior cash handling or guest service experience, with Virginia Racing Commission licensing required.