Case Records Specialist

Volunteers of America Texas; Hutchins (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

VOA-TX is seeking a Case Clerk to support Case Managers in maintaining accurate client case files and related records. The role involves creating new client files, verifying data, and ensuring filing is completed by close of business each day.

The position requires strong organizational skills, attention to detail, and the ability to handle routine, sometimes stressful tasks while adhering to VOATX procedures. Overtime may be required.

Qualifications

• Knowledge of basic computer functions.
• Good oral and written communication skills.
• Ability to define problems, collect data, establish facts and draw valid conclusions.

Responsibilities

• Create and maintain client files and permanent records.
• Perform job verification checks as required.
• Obtain materials daily and complete filing by close of business.
• Prepare weekly records of extra duty hours and share with Case Managers.
• Complete terminal reports for storage of released clients.
• Maintain monthly review of all case files and report deficiencies.
• Assist supervisor with budget-control activities to conserve resources and reduce costs.
• Attend required meetings and trainings.
• Adhere to VOATX policies and ensure punctuality.
• Perform other duties as assigned.

Skills

Basic computer skills

Oral and written communication

Problem solving

Organization

Handling stress

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

VOA-TX is seeking a Case Clerk to support Case Managers in maintaining accurate client case files and related records. The role involves creating new client files, verifying data, and ensuring filing is completed by close of business each day.

The position requires strong organizational skills, attention to detail, and the ability to handle routine, sometimes stressful tasks while adhering to VOATX procedures. Overtime may be required.