Case Manager – Social Services & Budgeting

The Salvation Army USA Western Territory; Mesquite (NV); On-site; USD 34,000 - 46,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Non-Exempt, full-time Case Worker at the Mesquite Service Center to assess needs and develop case plans for low-income and at-risk individuals and families. You’ll provide direct services, monitor progress, and ensure compliance with program policies.

Responsibilities include documenting case notes, preparing timely reports, and delivering budgeting and life-skills classes. A high school diploma is required; bilingual Spanish is preferred.

Qualifications

• High School Diploma or GED; some college preferred.
• One year case work or related experience.
• Bi-lingual (Spanish) preferred.
• Knowledge of food, rent, and utility assistance criteria and enrollment processes.
• Experience with HMIS and Family Services software.
• Ability to access at risk participants and situations.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong oral and written communication and organizational skills.
• Ability to work in a team and manage time.
• Valid Nevada driver's license and pass MVR check; criminal background check.

Responsibilities

• Conduct interviews, assess needs, and develop case plans.
• Provide case management and needed services to low-income and at-risk individuals/families.
• Prepare and submit required reports in a timely manner.
• Maintain accurate program records for EFSP, SHARE AND REACH, volunteers and vendors.
• Keep statistics related to demographics and types of assistance.
• Write accurate case notes for each client.
• Lead budgeting, banking and other life-skills classes.
• Assist with seasonal events and drives; work in food pantry and stock shelves.
• Maintain neat and organized work area; network with other agencies.

Skills

Bilingual Spanish

Strong communication skills

Teamwork

Time management

Office software proficiency

Education

High School Diploma or GED

Tools

HMIS

Family Services software

Microsoft Office (Word, Excel, PowerPoint)

Job description

The Salvation Army USA Western Territory is seeking a Non-Exempt, full-time Case Worker at the Mesquite Service Center to assess needs and develop case plans for low-income and at-risk individuals and families. You’ll provide direct services, monitor progress, and ensure compliance with program policies.

Responsibilities include documenting case notes, preparing timely reports, and delivering budgeting and life-skills classes. A high school diploma is required; bilingual Spanish is preferred.