Case Manager - North Charleston

Clemson University; Pickens (SC); On-site; USD 40,000 - 42,000; Full time

Job summary

Clemson University in Pickens, SC seeks a staff member to prepare child support cases for Family court under the supervision of DSS attorneys. You will perform related courtroom activities, follow up on cases, and assist with interstate processing while delivering general child support services.

The position requires a high school diploma with relevant program experience; a bachelor's degree may be submitted in lieu of required experience.

Qualifications

• High school diploma or equivalent with relevant program experience.
• Bachelor's degree may be substituted for the required program experience.

Responsibilities

• Prepare and manage child support cases for Family court under supervision.
• Perform courtroom activities under the supervision of DSS attorneys.
• Follow up on cases, including parent locate and interstate processing.
• Provide general child support services to clients as needed.

Education

High school diploma

Bachelor's degree considered for required experience

Job description

Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.

Job Duties

• 30% - COMMUNICATIONS & CORRESPONDENCE
  Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.
• 25% - MAINTAINS & EVALUATES
  Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. Examples of possible areas would be service of process and scheduling of cases.
• 25% - SERVICES & SUPPORT
  Refers appropriate non‑custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure.
• 20% - PREPARES CASES & INTERVIEWS
  Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision.

Job Code

GA40

Employee Type

Time-Limited (TLP) Staff

Minimum Requirements

A high school diploma and relevant program experience. A bachelor's degree may be submitted for the required program experience.

This position is located in North Charleston, SC

Expected Salary Range for this position is $40,000- $42,000

Responsibilities

JOB KNOWLEDGE
Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations.

Supervisory Responsibilities

Not responsible for supervising employees.

Budgetary Responsibilities

No fiscal responsibility for the department's budget.

WORKING CONDITIONS:

Work Schedule

Standard Hours:
37.5

Compensation Information

Expected Salary Range
$40,000 - $42,000
Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

Essential Personnel Level

Normal Operations - Required to follow emergency facility closure and modified operations directives, and not normally expected to work on-site during emergency situations.

JOB LOCATION:

Pickens, SC

Application Deadline

Open until filled.

Military Equivalency

Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

Veteran Preference:

South Carolina provides employment preference to eligible veterans for qualifying full-time permanent positions. To be considered, applicants must meet the minimum qualifications, have been discharged under honorable conditions, and indicate their veteran status in the application by uploading a DD-214 for confidential review. A request for Veteran Preference can be made via the application process. Please contact [e-mail] with any questions or issues.

Closing Statement

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.