Case Manager: Growth, Leadership & Client Impact

Tribute Home Care; Skokie (IL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Mileage reimbursement

Health, dental and vision insurance

401(k) retirement plan

Unlimited paid time off

Work from home flexibility

Competitive salary

Job summary

Tribute Home Care in Chicago seeks a customer-service oriented Case Manager to oversee client care, develop care plans, and nurture referral relationships. You will travel across the greater Chicago area and collaborate with caregivers while maintaining a strong focus on delivering exceptional service.

The ideal candidate has a Bachelor's degree and at least two years of clinical case management experience, with leadership or mentoring demonstrated.

Qualifications

• Bachelor's degree from an accredited college.
• At least two years of clinical case management experience, including leadership or mentoring.
• Strong writing and communication skills.
• Comfort using AI-powered systems and adopting new AI tools.
• Ability to travel throughout the greater Chicago area.
• Ability to work from Tribute's Skokie office on Wednesdays.

Responsibilities

• Provide clients with a warm and helpful introduction to Tribute through responding promptly to inquiries for new service and setting up and completing in-person assessments.
• Oversee the setup of Tribute's services through formulating client care plans, helping successfully match Caregiver Associates with clients and orienting caregivers to client's care plans.
• Provide regular, proactive communication to all parties involved in each client's care.
• Revise care plans as needed and monitor the quality of services provided.
• Develop strong and trusting relationships with Tribute's clients and their families.
• Build relationships with community referral sources.

Skills

Leadership experience

Communication skills

Written communication

AI tools familiarity

Travel ability

Education

Bachelor's degree

Job description

Tribute Home Care in Chicago seeks a customer-service oriented Case Manager to oversee client care, develop care plans, and nurture referral relationships. You will travel across the greater Chicago area and collaborate with caregivers while maintaining a strong focus on delivering exceptional service.

The ideal candidate has a Bachelor's degree and at least two years of clinical case management experience, with leadership or mentoring demonstrated.