Care Coordinator

Synergy HomeCare; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Flexible schedule

Career growth opportunities

Supportive team environment

Leadership opportunities

Job summary

Synergy HomeCare in Chicago, IL is seeking an experienced Care Coordinator / Case Manager with IDOA CCP/CCU/MCO experience to join our team. This role is ideal for professionals currently in CCUs, AAAs, Medicaid MCOs, or senior services organizations transitioning into provider leadership.

You will oversee client intake, care coordination, and relationship-building with referral partners across Cook County, helping ensure seamless service delivery and high-quality care for clients and families.

Qualifications

• Experience with IDOA CCP/CCU/AAA/Medicaid or care coordination is strongly preferred.
• Background in case management, social work, or home care coordination.
• RN, LPN, or bachelor’s degree in social work, Human Services, Public Health, or related field preferred.

Responsibilities

• Manage client intake, onboarding, and service coordination.
• Collaborate with IDOA case managers, CCUs, and MCO care coordinators.
• Ensure compliance with IDOA CCP requirements.
• Communicate with clients, families, and healthcare providers.
• Build and maintain referral relationships with community partners.

Skills

IDOA CCP experience

Case management

Home care coordination

Strong communication

Education

Bachelor's degree in Social Work or related field

Job description

Synergy HomeCare of Northeast Chicago is seeking an experienced Care Coordinator / Case Manager with IDOA, CCP, CCU, or Managed Care Organization (MCO) experience to join our growing team.

This role is ideal for professionals currently working in Care Coordination Units (CCUs), Area Agencies on Aging (AAA), Medicaid MCOs, or senior services organizations who are looking to transition into a provider-side leadership role.

You will play a key role in managing client intake, coordinating care services, and building strong relationships with referral partners across Cook County.

Key Responsibilities

• Manage client intake, onboarding, and service coordination
• Collaborate with IDOA case managers, CCUs, and MCO care coordinators
• Ensure compliance with Illinois Department on Aging (IDOA) Community Care Program (CCP) requirements
• Communicate with clients, families, and healthcare providers
• Build and maintain referral relationships with community partners

Qualifications

• Experience in IDOA CCP, CCU, AAA, Medicaid, or care coordination strongly preferred
• Background in case management, social work, or home care coordination
• RN, LPN, or bachelor’s degree in social work, Human Services, Public Health, or related field preferred
• Knowledge of DON assessments, service authorization, and care planning
• Experience working with Medicaid, managed care plans such as CountyCare, Meridian, Molina, or Aetna is a plus
• Strong organizational, communication, and multitasking skills

Benefits

• Competitive salary and bonus potential
• Paid time off
• Flexible schedule
• Career growth opportunities
• Supportive team environment
• Opportunity to move into leadership roles