Case Manager & Admin Lead for Forensics Team

HR Advisors, Inc.; Laguna Hills (CA); On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

401k with 3% safe harbor and profit分享

Discretionary year-end bonus

$750/month towards Blue Shield medical

10 days paid sick leave

11 paid holidays

Job summary

Paragon Forensics LLC is seeking a Case Manager/Administrative Assistant to support our team of experts, manage case workflows, and coordinate with clients and vendors. The role combines administrative duties with case coordination to ensure timely and accurate processing of materials.

The ideal candidate will have strong organizational skills, 1–3 years in admin and customer service, and proficiency in Microsoft Office; bilingual English/Spanish is a plus.

Qualifications

• High school diploma required; 1–3 years administrative experience.
• 1–3 years of customer service experience.
• Proficiency in Microsoft Office; Clio CRM experience preferred.

Responsibilities

• Prioritize client needs and case objectives to ensure quality and timeliness.
• Request and file case materials.
• Act as liaison between Paragon staff, clients, and vendors.
• Interact with staff and external clients as needed.
• Manage a high volume of inquiries and caseload.
• Phone and email communications with clients and vendors.
• Collect case information to facilitate workflow and determine contacts.
• Collaborate to provide materials for case reviews.
• Perform other administrative duties as assigned.

Skills

Organization

Note taking

Time management

Prioritization

Communication

Detail orientation

Bilingual English/Spanish

Education

High School Diploma

Tools

Microsoft Office

Clio CRM

Job description

Paragon Forensics LLC is seeking a Case Manager/Administrative Assistant to support our team of experts, manage case workflows, and coordinate with clients and vendors. The role combines administrative duties with case coordination to ensure timely and accurate processing of materials.

The ideal candidate will have strong organizational skills, 1–3 years in admin and customer service, and proficiency in Microsoft Office; bilingual English/Spanish is a plus.