Case Manager – 900 Morrissey

Pine Street Inn; Boston (MA); On-site; USD 32,000 - 36,000; Full time

Job summary

Pine Street Inn in Boston is seeking a Case Manager within the Permanent Supportive Housing Department. The role supports tenants who may face mental illness, substance use, and other health challenges, using Harm Reduction and Motivational Interviewing to promote stability.

You will manage a specific caseload, assist tenants with benefits, healthcare, education, employment, and legal aid, and maintain all required documentation while collaborating with the housing staff to promote growth and

Qualifications

• High School Diploma or equivalent required.
• Strong written communication skills.
• Computer proficiency in Microsoft Office products.

Responsibilities

• Provide intensive case management for tenants in housing program.
• Assist tenants with obtaining benefits, health care, education, employment, and legal aid.
• Maintain documentation and develop individualized service plans; collaborate with housing staff.

Skills

Written communication

Case management

Education

High School Diploma

Tools

Microsoft Office

Job description

Description

SCHEDULE:

Sunday – Thursday – 8:30 AM – 5 PM

Pays $23.48 - $26.30 per hour DOE

LOCATION:

900 Morrissey Boulevard, Dorchester MA

SUMMARY OF POSITION

PSI’s Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing with Support model promoting long-term stability in housing and the end of homelessness in Boston.

The Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and for collaborating with other housing staff on program-wide efforts to stabilize and promote the individual growth of all PSI supported tenants. Additional case management responsibilities include but are not limited to assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.

QUALIFICATIONS:

The 900 Morrissey Case Manager must have a clear commitment to the population we serve, and be able to work as part of a team.

Requirements

EDUCATION/TRAINING:

REQUIRED:

• High School Diploma or Equivalent
• Strong written communication skills
• Computer Proficiency in Microsoft Office Products

PREFERRED:

• Bi-lingual – Spanish/English

KNOWLEDGE/EXPERIENCE:

REQUIRED:

• Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills to promote improved behavioral health among tenants
• Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
• Experience working as part of a team

PREFERRED:

• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
• Experience working with chronically homeless individuals in Housing with support programs
• Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement
• Knowledge of government benefits systems, and Boston area service providers
• Experience with HMIS