Case Manager

Services for the UnderServed; New York (NY); On-site; USD 46,000 - 52,000; Full time

Job summary

Services for the UnderServed in Brooklyn, NY seeks a Case Manager for our men's shelter at Blake Avenue, Brooklyn, NY 11208. The role involves intake within 24 hours, ongoing assessments, housing applications, and coordinated social services to help residents obtain permanent affordable housing.

Responsibilities include documentation per DHS and SUS standards, discharge planning, and collaborating with nursing and support staff.

Qualifications

• Bachelor’s degree in Human Services required.
• Two years’ experience with homeless population.
• Ability to work with a culturally diverse population.

Responsibilities

• Perform intake within 24 hours of admission and explain rights and procedures.
• Conduct psychosocial, vocational/educational, and housing assessments.
• Document supportive services and progress toward housing goals.
• Prepare housing applications and assist with interviews.
• Provide case management and maintain client charts per standards.
• Coordinate referrals to medical, mental health and social services.
• Facilitate group/individual counseling and activities.
• Maintain CPR/First Aid Certification and attend staff meetings.

Skills

Two years homeless population exp

Cultural competence

Residential setting experience

Education

Bachelor’s Degree in Human Services

Job description

Position Overview

S:US is seeking a

Min

USD $46,000.00/Yr.

Max

USD $51,500.00/Yr.

Position Overview

S:US is seeking a Case Manager for our men's shelter in Brooklyn. This position is located at Blake Avenue Brooklyn, New York , NY 11208

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures
• Conduct psychosocial, vocational/educational, and housing assessments and documentation of same
• Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
• Prepare housing applications and assist clients with the housing application/interview process.
• Monitor and assess client progression/regression in behavior and/or appearance
• Facilitate group and individual counseling, workshops, psych education, and recreational activities
• Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills
• Provide comprehensive case management services to an assigned caseload
• Develop initial service plans and conduct service plan reviews as needed for an assigned caseload
• Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
• Ensure that clients attend meals and maintain appropriate nutritional intake
• Provide crisis intervention and address all emergency situations as appropriate
• Assist in building evacuation during fire drills and building emergencies
• Monitor client medication compliance and collaborate with nursing staff monitor compliance
• Refer clients to appropriate community resources as needed
• Maintain CPR/First Aid Certification
• Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
• Facilitate discharge/transfer process and documentation of same
• Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
• Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
• A work schedule that includes some weekend and evening hours is required

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree is Human Services field required
• Two years’ experience with homeless population
• Ability to work with a culturally diverse population

Preferred Qualifications & Skills

• Familiarity of NYC public school system preferred
• Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-18902

Work Location

In Person