Residential Specialist

sus.com; New York (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

S:US is seeking a Residential Specialist for their family shelter in Brooklyn, NY. You will provide a welcoming, safe environment for residents, promote person-centered services, and ensure building safety with 24/7 coverage.

Responsibilities include rounds, admissions, escorting residents to services, coordinating meals, and reporting in shift logs. A trauma-informed, nonjudgmental approach and F02 certification and security license are required.

Qualifications

• F02 certification is required.
• Security license is required.
• Trauma-informed, client-centered approach is needed.
• Ability to use neutral, non-judgmental language with residents.

Responsibilities

• Conduct regular rounds to ensure safety and residents' wellbeing.
• Enter activity log information and shift notes accurately.
• Complete admissions paperwork.
• Escort residents to services and activities outside the facility as needed.
• Meet with Shift Supervisor for supervision.
• Plan and conduct resident self-care and social activities.
• Coordinate with case managers for assigned tasks.
• Provide initial program orientation.
• Provide office coverage and clerical support.
• Follow emergency procedures and fire drills.

Skills

F02 certification

Security license

Trauma-informed approach

Non-judgmental language

Tools

Computer proficiency

Job description

Min

USD $19.23/Hr.

Max

USD $19.23/Hr.

Position Overview

S:US is seeking aResidential Specialsitfor their family with children shelter in Brooklyn.

This position is located at Dumont Avenue, Brooklyn, NY 11207

The Residential Specialist is responsible for providing a warm, compassionate welcome to new shelter residents. You will be tasked with promoting person-centered services, focusing on supporting the independence of the people we serve. You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Conduct regular scheduled rounds to ensure safety and residents wellbeing.
• Enter activity log information and shift notes in a timely fashion and accurate manner.
• Complete necessary admissions paperwork.
• Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral.
• Meet with Shift Supervisor for individual and group supervision.
• Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
• Meet with case managers on regular basis to assist in assigned tasks.
• Provide initial orientation to program.
• Provide administrative support in areas of office coverage, telephone and clerical work, food services.
• Understand and follow emergency procedures, including fire drills.
• Perform other duties as assigned by Shift Supervisor and Program Director.
• Attend job related trainings and agency meetings as necessary.
• Provide meal coordination

Qualifications

• F02 certification-REQUIRED
• Security license -REQUIRED
• Learn and integrate a trauma-informed, client-cantered approach, using an anti -oppressivelens into your work with the people we serve.
• Use neutral and non- judgmental language when responding to the needs and requests of the residents
• Must have ability to be flexible with schedule as needed
• Ability to maintain professional maturity during crisis situations
• Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.

PREFERRED QUALIFICATIONS & SKILLS

• Effective written and oral communication skill
• Proficiency with computer-based programs, typing skills
• Must be able to lift up to 15 lbs.
• F80
• Basic First Aid
• Naloxone certification
• Valid driver’s license and bi-lingual communication preferred
• Food Handler license preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Pageand see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equalopportunityand reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use ofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact theLeave [e-mail].

ID

2026-18787

Work Location

In Person