Case Manager

sus.com; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

sus.com is seeking a Bilingual-Spanish Case Manager for its women's shelter located in Manhattan. Responsibilities include conducting intakes, providing counseling, and assisting clients with housing applications among other essential duties. The role requires a High School Diploma/GED and two years of experience working with homeless populations. Candidates must be able to work evening and weekend hours as part of their schedule. This role offers an opportunity to make a significant impact in the lives of those in need.

Qualifications

• Two years’ experience with homeless population.

Responsibilities

• Conduct intake process with new clients within 24 hours of admission.
• Provide accurate documentation of supportive social services.
• Facilitate group and individual counseling.
• Monitor client progression/regression in behavior.
• Assist clients with housing application/interview process.

Skills

Bilingual-Spanish

Ability to work with a culturally diverse population

Education

High School Diploma/GED

Job description

Min

USD $45,000.00/Yr.

Max

USD $50,000.00/Yr.

Position Overview

S:US is seeking an EVENING Bilingual-Spanish Case Manager for our womens shelter in Manhattan.

This position is located at West 135 Street, New York, NY 10030.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Conduct intake process with new clients within 24 hours of admission, including explanation of resident rights and responsibilities and grievance procedures.
• Conduct psychosocial, vocational/educational, and housing assessments and document results.
• Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression toward goals of securing permanent affordable housing.
• Prepare housing applications and assist clients with the housing application/interview process.
• Monitor and assess client progression/regression in behavior and/or appearance.
• Facilitate group and individual counseling, workshops, psych education, and recreational activities.
• Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills.
• Provide comprehensive case management services to an assigned caseload.
• Develop initial service plans and conduct service plan reviews as needed for the assigned caseload.
• Provide referrals for in-house and community-based medical, mental health, and supportive social services to the assigned caseload as appropriate.
• Provide crisis intervention and address all emergency situations as appropriate.
• Monitor client medication compliance and collaborate with nursing staff to monitor compliance.
• Refer clients to appropriate community resources as needed.
• Maintain up-to-date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards.
• Facilitate discharge/transfer process and documentation.
• Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed.
• Comply with all SUS Employee Policies, Procedures, and Protocols; SUS Corporate Compliance Policies; and NYS Dept. of Social Services Rules, Regulations, and Statutes.
• A work schedule that includes some weekend and evening hours is required.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma/GED required.
• Bilingual-Spanish.
• Two years’ experience with homeless population.
• Ability to work with a culturally diverse population.

PREFERRED QUALIFICATIONS & SKILLS

• Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].