Case Manager

sus.com; New York (NY); On-site; USD 46,000 - 52,000; Full time

Job summary

S:US is seeking a Case Manager for our men's shelter in Brooklyn, NY. This in-person role requires a Bachelor's degree in Human Services and at least 2 years’ experience with the homeless population.

The position involves intake, assessments, case management, housing applications, and coordination with medical and social services. Weekend/evening hours are required.

Qualifications

• Bachelor’s Degree in Human Services field required.
• Two years’ experience with homeless population.
• Ability to work with a culturally diverse population.
• Familiarity with NYC public school system preferred.
• Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.

Responsibilities

• Conduct intake within 24 hours of admission and explain resident rights and grievance procedures.
• Conduct psychosocial, vocational/educational, and housing assessments and document findings.
• Provide timely documentation of services and client progression toward housing goals.
• Prepare housing applications and assist clients with the housing process.
• Monitor client progression in behavior and appearance.
• Facilitate group and individual counseling, workshops, and educational activities.
• Conduct room/dorm visits to assess hygiene and ADL skills.
• Provide comprehensive case management to an assigned caseload.
• Develop initial service plans and conduct reviews as needed.
• Provide referrals to in-house and community-based services as appropriate.
• Ensure clients attend meals and maintain nutrition.
• Provide crisis intervention and respond to emergencies.
• Assist in building evacuation during drills and emergencies.
• Monitor medication adherence and collaborate with nursing staff.
• Refer clients to community resources as needed.
• Maintain CPR/First Aid Certification.
• Maintain up-to-date client chart documentation per standards.
• Facilitate discharge/transfer processes and documentation.
• Attend staff meetings and trainings and accompany clients to housing interviews.

Education

Bachelor’s Degree in Human Services

Job description

Min

USD $46,000.00/Yr.

Max

USD $51,500.00/Yr.

Position Overview

S:US is seeking a Case Manager for our men's shelter in Brooklyn.

This position is located at Blake Avenue Brooklyn, New York, NY 11208

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures
• Conduct psychosocial, vocational/educational, and housing assessments and documentation of same
• Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
• Prepare housing applications and assist clients with the housing application/interview process.
• Monitor and assess client progression/regression in behavior and/or appearance
• Facilitate group and individual counseling, workshops, psych education, and recreational activities
• Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills
• Provide comprehensive case management services to an assigned caseload
• Develop initial service plans and conduct service plan reviews as needed for an assigned caseload
• Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
• Ensure that clients attend meals and maintain appropriate nutritional intake
• Provide crisis intervention and address all emergency situations as appropriate
• Assist in building evacuation during fire drills and building emergencies
• Monitor client medication compliance and collaborate with nursing staff monitor compliance
• Refer clients to appropriate community resources as needed
• Maintain CPR/First Aid Certification
• Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
• Facilitate discharge/transfer process and documentation of same
• Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
• Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
• A work schedule that includes some weekend and evening hours is required

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree is Human Services field required
• Two years’ experience with homeless population
• Ability to work with a culturally diverse population

PREFERRED QUALIFICATIONS & SKILLS

• Familiarity of NYC public school system preferred
• Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Pageand see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equalopportunityand reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the useofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact theLeave [e-mail].

ID

2026-18902

Work Location

In Person