Residential Specialist

sus.com; New York (NY); On-site; USD 35,817 - 43,776; Full time

Benefits offered by this job

Benefits package

Professional development

Paid time off

Job summary

S:US is seeking a Residential Specialist for their families with children shelter in the Bronx. This in-person role requires providing a warm, compassionate welcome to new residents and promoting person-centered services, ensuring safety in a 24/7 operation at E.

178 Street, Bronx, NY 10457. The ideal candidate will communicate with empathy, maintain logs and paperwork, provide orientation, coordinate meals, and work with case managers and shift supervisors.

Qualifications

• Associate degree or GED with 3+ years social service experience.
• F-02 certification required.
• Security license mandatory (may be obtained within 6 months).
• Trauma-informed, client-centered, anti-oppressive approach.

Responsibilities

• Conduct regular rounds to ensure safety and residents' wellbeing.
• Enter activity logs and shift notes promptly.
• Complete admissions paperwork and escort residents to services.
• Meet with Shift Supervisor for supervision and planning activities.
• Provide orientation and administrative support in the facility.
• Coordinate meals and assist with meal services.

Skills

communication skills

empathy

professional maturity

flexibility

bi-lingual communication

Education

Associate Degree in Human Services

High Diploma or GED

Tools

Security license

F-02 certification

Naloxone certification

Job description

Min

USD $39,797.00/Yr.

Max

USD $39,797.00/Yr.

Position Overview

S:US is seeking a Residential Specialist for their families with children shelter in the Bronx.

This position is located at E. 178 Street, Bronx, NY 10457.

SCOPE OF ROLE

At S:US, we are committed to a better New York with opportunities for all. The Residential Specialist is responsible for providing a warm, compassionate welcome to new shelter residents. You will be tasked with promoting person-cantered services, focusing on supporting the independence of the people we serve. You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will be a person of character with humility, integrity and can communicate skilfully with empathy and honesty.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct regular scheduled rounds to ensure safety and residents wellbeing
• Enter activity log information and shift notes in a timely fashion and accurate manner.
• Complete necessary admissions paperwork
• Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centres and housing referral
• Meet with Shift Supervisor for individual and group supervision
• Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
• Meet with case managers on regular basis to assist in assigned tasks
• Provide initial orientation to program
• Provide administrative support in areas of office coverage, telephone and clerical work, food services
• Understand and follow emergency procedures, including fire drills
• Perform other duties as assigned by Shift Supervisor and Program Director
• Attend job related trainings and agency meetings as necessary
• Provide meal coordination

Qualifications

REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE

• Associate Degree in Human Services or High Diploma or GED with 3+ years’ social service experience
• F-02 certification
• Security license is mandatory but may be obtained within 6 months if hired.
• Learn and integrate a trauma-informed, client-cantered approach, using an anti -oppressive lens into your work with the people we serve.
• Use neutral and non- judgmental language when responding to the needs and requests of the residents
• Must have ability to be flexible with schedule as needed
• Ability to maintain professional maturity during crisis
• Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.

PREFERRED QUALIFICATIONS & SKILLS

• Effective written and oral communication skill
• Proficiency with computer-based programs, typing skills
• Must be able to lift up to 15 lbs.
• F80
• Basic First Aid
• Naloxone certification
• Valid driver’s license and bi-lingual communication preferred Food Handler license preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contactthe Leave Team at [e-mail].

ID

2026-18727

Work Location

In Person