Program Coordinator

Services for the UnderServed; New York (NY); On-site; USD 69,000 - 73,000; Full time

Benefits offered by this job

Medical/Dental/Prescription/Vision/Li

403(b)

Credit Union

FSAs

Short-and-Long-Term Disability

Transportation Plan

Generous Paid Vacations and Holidays

Job summary

S:US is hiring a Program Coordinator for a women’s shelter in Manhattan, located at West 135 Street, NY 10030. The role oversees daily program operations, ensures regulatory compliance, and supervises social work staff and housing specialists.

Ideal candidates hold a Master’s in human services or a related field, with 3–5 years of supervisory experience in a shelter setting. Some weekend/evening hours are required. S:US offers comprehensive benefits and opportunities for professional growth.

Qualifications

• Master’s degree in the human services field is required.
• Three to five years of supervisory experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.
• A work schedule that includes some weekend and evening hours will be required.

Responsibilities

• Plans, schedules, organizes, directs, and oversees the provision of all clinical services.
• Provides supervisory oversight and training to the Social Workers, Case Managers and Housing Specialist.
• Coordinates services/case management and referrals for job skills training, education, and employment as well as recovery and housing support.

Skills

Bilingual English/Spanish

Supervisory experience

NYC DHS contract knowledge

Education

Master’s degree in human services

Social Work degree preferred

Tools

NYS Licensure

SIFI Certification preferred

Job description

Position Overview

S:US is seeking a

Min

USD $68,675.00/Yr.

Max

USD $72,800.00/Yr.

Position Overview

S:US is seeking a Program Coordinator for their women's shelter in Manhattan.

This position is located at West 135 Street New York, NY 10030

SCOPE OF ROLE

The Program Coordinator will manage and monitor daily program operations of a mental health shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Plans, schedules, organizes, directs, and oversees the provision of all clinical services.
• Provides supervisory oversight and training to the Social Workers, Case Managers and Housing Specialist.
• Ensures the collaboration between Case Managers, Entitlements Specialists, Social Workers and Housing Specialist around coordination of services/case management, barriers to services, and community-based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training.
• Monitors daily census reports.
• Develops groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.
• Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services.
• Monitors and oversees the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall, ADL skills.
• Responsible for Incident Management, crisis intervention, and all related documentation.
• Monitors program effectiveness, compliance and consumer outcomes, including but not limited to,productivity standards, reporting to management and funding source/s.
• Monitors the establishment and maintenance of linkages with community-based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education.
• Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers.
• Monitors the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
• Attend staff meetings, case conferences, training, and management meetings when needed.
• Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensure they are updated as needed.
• Develop plans for follow up with program graduates to monitor status for up to one year with documentation of same.
• Provides direct services as needed and appropriate.
• Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.
• Performs other duties as assigned.

Benefits Overview

• Medical/Dental/Prescription/Vision/Life Insurance
• 403(b)
• Credit Union
• FSAs
• Short-and-Long-Term Disability
• Transportation Plan
• Generous Paid Vacations and Holidays’

Qualifications

• Master’s degree in the human services field is required.
• Three to five years of supervisory experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.
• A work schedule that includes some weekend and evening hours will be required.

Preferred Qualifications & Skills

• English/Spanish speaking preferred
• Social Work degree preferred.
• NYS Licensure (LMHC, LMSW, LCSW). SIFI Certification preferred not required.
• Knowledge and experience in NYC Dept. of Homeless Services contract requirements preferred.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-18915