Carrier Sales Specialist - Cloud Freight Operations

DSV Road GmbH; Lancaster (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

DSV – Global Transport and Logistics in Lancaster, TX is seeking a Carrier Sales Representative, Cloud Freight Operations. Source capacity, negotiate rates, dispatch freight, and manage HRHV freight for cloud computing customers.

Build strong carrier relationships and oversee from load coverage to final delivery. You will work with Operational Account Managers and internal teams to keep freight moving safely, efficiently, and in accordance with service and security requirements.

Responsibilities

• Source, negotiate with, and secure qualified transportation carriers and drivers to cover available freight in a cost-effective and service-focused manner.
• Dispatch assigned shipments and communicate complete and accurate load information, including pickup and delivery requirements, appointment times, routing instructions, customer-specific requirements, and applicable handling or security requirements.
• Confirm carrier and driver readiness prior to dispatch, including equipment availability, pickup expectations, required documentation, and other shipment-specific requirements.
• Maintain direct and regular communication with carriers and drivers throughout the shipment lifecycle from dispatch through final delivery.
• Monitor dispatched loads to confirm timely arrival for pickup, successful loading, in-transit progress, delivery status, and completion of required shipment milestones.
• Track and trace active shipments and maintain accurate, real-time shipment status information within the Transportation Management System (TMS) and other required systems.
• Proactively contact carriers and drivers to obtain shipment updates rather than relying solely on automated tracking or status notifications.
• Identify potential delays, missed appointments, route deviations, communication gaps, service failures, or other shipment exceptions and take appropriate action to support successful delivery.
• Coordinate with carriers, drivers, Operational Account Managers, and other internal teams to resolve shipment issues, adjust plans, and communicate changes as they occur.
• Escalate significant service, security, capacity, or operational concerns in accordance with established procedures.
• Ensure carriers and drivers understand and comply with applicable DSV, customer, operational, and shipment-specific requirements for HRHV freight.
• Collect, review, and maintain required carrier and shipment documentation to support shipment completion

Job description

DSV – Global Transport and Logistics in Lancaster, TX is seeking a Carrier Sales Representative, Cloud Freight Operations. Source capacity, negotiate rates, dispatch freight, and manage HRHV freight for cloud computing customers.

Build strong carrier relationships and oversee from load coverage to final delivery. You will work with Operational Account Managers and internal teams to keep freight moving safely, efficiently, and in accordance with service and security requirements.