Carrier Sales Representative (Brokerage Task)

Woongjin, Inc; Plano (TX); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k)

Paid Sick hours

Job summary

WOONGJIN, Inc. in Plano, TX is seeking a Carrier Sales professional to develop and manage carrier relationships, onboard new carriers, negotiate rates, and ensure on-time shipments.

You will use Aljex, MacroPoint, and MyCarrierPortal to track loads, maintain carrier profiles, and support pricing, capacity planning, and invoicing.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of transportation experience in carrier sales, freight brokerage, or TL/LTL strongly preferred.
• Hands-on experience with freight brokerage platforms and tools such as Aljex, MacroPoint, and MyCarrierPortal.

Responsibilities

• Develop and maintain strong relationships with carriers to build a reliable capacity network.
• Source, qualify, and onboard new carriers in alignment with compliance, safety, and insurance standards using Aljex and onboarding solutions.
• Negotiate spot and contract rates with carriers daily to meet margin targets while ensuring service requirements.
• Match the right truck to the right load based on equipment type, location, transit time, and service expectations.
• Execute and manage shipments from tender to delivery, including dispatching carriers and confirming appointments.
• Utilize MacroPoint and MyCarrierPortal for real-time tracking and high tracking compliance.
• Track and trace shipments, identify exceptions, and resolve service issues for customers and teams.
• Maintain accurate records of carrier profiles, rates, and load details in Aljex and related platforms.
• Collaborate with sales, operations, and accounting to support pricing, capacity planning, and invoicing.
• Meet or exceed daily/weekly activity and performance metrics such as loads covered and margin per load.

Skills

Carrier sales experience

Negotiation

Relationship building

Communication

Education

Bachelor’s Degree

Tools

Aljex (TMS)

MacroPoint

MyCarrierPortal

Job description

• Contract
• Compensation: USD 32 - USD 40 - hourly

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

• Medical Insurance
• Vision Insurance
• 401(k)
• Paid Sick hours

Job Description

• Develop and maintain strong relationships with carriers (asset‑based carriers, owner‑operators, and small fleets) to build a reliable capacity network for key lanes and customers.
• Source, qualify, and onboard new carriers in alignment with company compliance, safety, and insurance standards, leveraging TMS tools such as Aljex and integrated carrier onboarding solutions.
• Negotiate spot and contract rates with carriers daily to meet or exceed margin targets while ensuring service requirements are met.
• Match the right truck to the right load based on equipment type, location, transit time, and service expectations, using internal load boards and external marketplaces as needed.
• Execute and manage shipments from tender to delivery, including dispatching carriers, confirming appointments, and communicating pickup/delivery instructions.
• Utilize digital visibility tools such as MacroPoint and MyCarrierPortal to enable real‑time tracking, monitor ETA, and maintain high tracking compliance across active loads.
• Proactively track and trace shipments, identify exceptions, and resolve service issues (delays, breakdowns, missed appointments, OS&D) while keeping customers and internal teams informed.
• Update and maintain accurate records of carrier profiles, rates, load details, communications, and status updates in the TMS (e.g., Aljex) and related platforms.
• Collaborate closely with customer sales, operations, and accounting to support pricing, capacity planning, claims resolution, and on‑time invoicing.
• Meet or exceed daily/weekly activity and performance metrics, such as outbound calls, loads covered, margin per load, and tracking compliance.
• Manage order entry and create orders for customers through systems, phone, and email as needed.
• Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to direct supervisor regarding service failures, customer complaints, or any other matters requiring attention.
• Meet departmental and personal profit margin goals
• Performs other special projects and task as assigned

Qualifications

• Bachelor’s Degree preferred
• 3+ years of transportation experience in carrier sales, freight brokerage, or truckload operations (TL/LTL) strongly preferred.
• Hands‑on experience with freight brokerage platforms and tools such as Aljex (TMS), MacroPoint (real‑time visibility), and web‑based carrier portals like MyCarrierPortal or similar systems.
• Strong negotiation, communication, and relationship‑building skills with proven ability to manage carrier relationships in a high‑volume environment.
• Ability to multitask, prioritize, and remain calm under pressure in a fast‑paced, time‑sensitive environment.
• Proficiency with basic computer applications (email, spreadsheets, web‑based platforms) and comfort learning new logistics technologies.
• Detail-oriented with strong organizational and problem‑solving skills.
• Ability to work effectively in a fast‑paced environment, both independently and as part of a team
• Highly motivated, enthusiastic, and self-driven, with a strong commitment to achieving results

Preferred Skills:

• Experience operating within a modern digital freight environment using real‑time visibility and automated tracking tools.
• Knowledge of U.S. over‑the‑road transportation market, including equipment types, regional markets, and seasonality.
• Track record of achieving or exceeding carrier sales KPIs (load count, margin, carrier compliance, on‑time performance).
• Tools: Experience working with Aljex or similar TMS, MacroPoint or comparable real‑time tracking solutions, and carrier portals such as MyCarrierPortal.

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***