Carrier Relations & Logistics Specialist

Circle Logistics, Inc; Fort Wayne (IN); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Health, vision, dental, life, and-dis/

Paid holidays

Paid time off

401(k) Plan

On-site training and career developm

Room for advancement

Job summary

Circle Logistics, Inc. is seeking a results-driven professional to grow our carrier network and expand the book of business. You will build relationships with carriers, negotiate rates, and own end-to-end shipments to ensure on-time pickups and deliveries.

This role emphasizes proactive communication, strategic pricing collaboration, and a commitment to no-fail service for customers. On-site training and opportunities for advancement are part of a fast-growing team.

Qualifications

• High School diploma or equivalent required.
• Proficient in Google Drive and Excel (vlookup, pivot tables, reports).

Responsibilities

• Build an exciting business strategy and grow your book of business with carriers you'll develop strong relationships with.
• Expand your carrier network while keeping those relationships rock-solid and mutually beneficial.
• Negotiate freight rates that work for everyone and keep the deals flowing.
• Own your daily shipments - make sure pickups and deliveries happen like clockwork.
• Team up with your crew on pricing strategy and account implementation plans to crush it together.
• Communicate like a pro - both internally and externally - keeping everyone in the loop.
• Jump on transportation problems with urgency and professionalism; you're the problem-solver.
• Hunt for new carriers strategically based on volume and lane density to keep your network fresh.
• Stay sharp on shipping lanes, geography, and seasonality - be the market knowledge expert.
• Smash those KPIs and goals set by department leadership; we're all about winning.
• Deliver no-fail service on every single load - that's your reputation on the line.
• Handle and communicate all issues promptly and professionally to the right people.
• Qualify carriers like a pro before booking to prevent any service hiccups.
• Keep the communication flowing with carriers, customers, and Circle teammates.
• Share load details with drivers at booking and keep them updated on any changes - no surprises.
• Escalate issues the right way, following Circle Logistics Escalation Policy.
• Keep your team in the loop with load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
• Build and maintain a solid spreadsheet of current and past carriers - your go-to resource.
• Get competitive same-day freight options to your customer's team and make it happen.
• Step up for critical loads and critical customers - be the hero when it counts.
• Take on additional responsibilities as they come your way.
• Promotion path to salary w/ commission based role after meeting performance-based benchmarks
• On-site training and career development
• Paid holidays and paid time off
• Insurance benefits include but are not limited to: Health, vision, dental, life, and disability
• 401(k) Plan
• Room for advancement in a fast-growing company that promotes from within

Education

High School diploma, GED or equivalent experience

Tools

Google Drive

Excel

Job description

Circle Logistics, Inc. is seeking a results-driven professional to grow our carrier network and expand the book of business. You will build relationships with carriers, negotiate rates, and own end-to-end shipments to ensure on-time pickups and deliveries.

This role emphasizes proactive communication, strategic pricing collaboration, and a commitment to no-fail service for customers. On-site training and opportunities for advancement are part of a fast-growing team.