Carrier Relations Lead, Inbound Logistics

Burlington Coat Factory Whse. Corp.; United States; On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

Associate discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Carrier Relations Manager for Inbound Logistics to lead carrier performance and ensure service standards.

You will drive KPI scorecards, onboard carriers to align with KPIs, and partner with analytics to improve data-driven decisions across the carrier network. You’ll mentor the Inbound Logistics Analyst, provide coaching, and conduct annual reviews while collaborating with cross-functional teams to optimize yard appointments and reduce delays.

Qualifications

• Bachelor's degree or equivalent preferred but not required.
• 4+ years related supply chain management preferred but not required.
• Demonstrated leadership, strong interpersonal and analytical skills.
• Experience with Manhattan Transportation Management System required.

Responsibilities

• Lead and direct the Inbound Logistics Analyst and carrier relations.
• Hold carriers accountable to service standards in contracts and SOPs.
• Develop carrier performance metrics, scorecards and training modules.
• On-board and educate new carriers on KPIs from start of engagement.
• Collaborate with SC Analytics to refine data and improve carrier accountability.
• Provide guidance, coaching and performance feedback to direct reports.
• Conduct annual reviews and ongoing feedback throughout the year.

Skills

Leadership

Interpersonal skills

Analytical skills

Coaching

Facilitating

Team building

Education

Bachelor's degree or equivalent

Tools

Manhattan TMS

Job description

Burlington Stores, Inc. is seeking a Carrier Relations Manager for Inbound Logistics to lead carrier performance and ensure service standards.

You will drive KPI scorecards, onboard carriers to align with KPIs, and partner with analytics to improve data-driven decisions across the carrier network. You’ll mentor the Inbound Logistics Analyst, provide coaching, and conduct annual reviews while collaborating with cross-functional teams to optimize yard appointments and reduce delays.