Outbound Logistics Analyst - Transportation Analytics & Scheduling

Burlington Coat Factory Whse. Corp.; United States; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life and disability insurance

Paid time off and paid holidays

401(k) plan

Training and development opportunities

Associate discount

Job summary

Burlington Stores, Inc. is seeking an Outbound Logistics Operations Analyst to support reporting and transportation strategy for the pool point network.

You will manage day-to-day transportation scheduling, resolve service issues, and provide exceptional customer service to stores, pool points, carriers, and internal partners. This role requires advanced Excel, strong analytical and communication skills, and the ability to lead cross-functional initiatives to improve cost efficiency and service

Qualifications

• Strong customer service orientation and relationship-building skills.
• Working knowledge of PCS, transportation procedures, and logistics operations.
• Advanced Microsoft Excel proficiency for reporting and analysis.
• Ability to work independently while managing multiple priorities.
• Strong analytical, communication, influencing, and interpersonal skills.
• Demonstrated conflict resolution and stakeholder management abilities.
• Highly motivated, results-oriented team player focused on continuous improvement.

Responsibilities

• Generate and publish operational reporting for the pool point network.
• Support day-to-day transportation scheduling activities including cancellations and delivery schedule adjustments.
• Serve as a key customer service liaison for stores, pool points, carriers, and internal partners.
• Forecast network volume and communicate expected demand to carriers and logistics partners.
• Manage communications regarding delivery schedules, service requirements, operational changes, and special requests.
• Maintain transportation data and administrative reporting functions including new store additions and carrier changes.
• Analyze operational and financial data to support transportation strategy and business decisions.
• Develop and monitor KPIs to benchmark performance and identify improvement opportunities.
• Partner with cross-functional teams to resolve operational challenges and drive effective solutions.

Skills

Customer service

PCS knowledge

Excel proficiency

Independent work

Analytical skills

Communication

Influencing

Interpersonal skills

Conflict resolution

Stakeholder management

Job description

Burlington Stores, Inc. is seeking an Outbound Logistics Operations Analyst to support reporting and transportation strategy for the pool point network.

You will manage day-to-day transportation scheduling, resolve service issues, and provide exceptional customer service to stores, pool points, carriers, and internal partners. This role requires advanced Excel, strong analytical and communication skills, and the ability to lead cross-functional initiatives to improve cost efficiency and service